Hendrick Lexus Northlake

Friday morning I discovered a nail in my vehicle tire. I was able to get an appointment for the same afternoon at Northlake Lexus where I purchased my vehicle. I had an appointment with Lorenzo but upon m I was able to get an appointment for the same afternoon at Northlake Lexus where I purchased my vehicle. I had an appointment with Lorenzo but upon my arrival Lorenzo was busy with other customers. Eddie has worked closely with my family in the past and recently went above and beyond to help us find a loaner since the family car had to be kept waiting on parts. Eddie walked by and spoke to us and asked how we were doing. Eddie offered his assistance when he found that Lorenzo was busy. Eddie is efficient and always eager to help. My vehicle tire was repaired and vehicle serviced as requested. Eddie is always busy but makes time for each of his clients making sure their needs are met along with making time for pleasant conversation. More

I took my car in for a routine service and Chase Ward provided me with excellent service. provided me with excellent service. More

Everyone who assisted me at the dealership was very helpful & fun to work with! A special shoutout to Whitney, Sabin, Jeremiah, Sal & Kimmy on personalizing my first experience at Hendrick! I love my n helpful & fun to work with! A special shoutout to Whitney, Sabin, Jeremiah, Sal & Kimmy on personalizing my first experience at Hendrick! I love my new Lexus. More

Great Service! I had a great experience with the staff, friendly, smiling faces was inviting. I had a great experience with the staff, friendly, smiling faces was inviting. More

The service was great and completed quickly. We also received a multi point inspection with results. We also received a multi point inspection with results. More

Always first class service. Brock Ward did a great job. I would recommend this dealership . Brock Ward did a great job. I would recommend this dealership . More

The purchase of my new vehicle was quick and easy. Jeremiah and Sal were great!!! Both are very knowledgeable and accomodating! Jeremiah and Sal were great!!! Both are very knowledgeable and accomodating! More

Brock was very helpful and courteous. The service was accomplished in a very timely manner & perfect. The service was accomplished in a very timely manner & perfect. More

Brock Ward did a great job of explaining the features on my new Lexus. He spent time making sure that items such as my cell phone were connected. my new Lexus. He spent time making sure that items such as my cell phone were connected. More

I recently had a great experience with car service at the Hendrick North Lake location. I had an annoying issue that occurred occasionally. Brock Ward was very friendly and knowledgeable, and they took the Hendrick North Lake location. I had an annoying issue that occurred occasionally. Brock Ward was very friendly and knowledgeable, and they took the time to review the pictures and the videos I had captured to show whenever the issue occurred. I had to take the car back a few times because it was a tricky issue. The service team was extremely accommodating of my work schedule. It is so worth it to have the rental car brought to you rather than taking time off work. Brock was great about communicating the plan, and the timelines whenever a part needed to be ordered. I recommend Hendrick Lexus Northlake for all car servicing needs. I've had a lot of great experiences at that location. More