
Hendrick Lexus Northlake
Charlotte, NC
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2,097 Reviews of Hendrick Lexus Northlake
My experience with this dealership was a smooth experience. Everything that they promised me they did deliver. I would definitely would recommend them to anyone who's in the market for buying a car experience. Everything that they promised me they did deliver. I would definitely would recommend them to anyone who's in the market for buying a car. We worked with Nap, and they assured us that we were in great hands. I felt like he was the best. More
I had a wonderful experience with my sales person Vincent “Coach” Williams. He literally coached me through the process of purchasing the car I had been looking for. His patience with me was something to beh “Coach” Williams. He literally coached me through the process of purchasing the car I had been looking for. His patience with me was something to behold because I wasn’t the easiest customer to deal with. Thanks Coach. I’ve already recommended friends to come and see you. Highly recommended! More
Northlake Lexus is an amazing dealership from sales to service everyone is kind and respectful. Wouldn't buy a Lexus from any other dealership! Eddie rocks in the service department. He always keeps me service everyone is kind and respectful. Wouldn't buy a Lexus from any other dealership! Eddie rocks in the service department. He always keeps me informed in the most kind way. Highly recommend! More
I’m very pleased with the service I received here for my 45,000-mile routine service. Eddie Hart, my service tech, learned that my tires’s tread was not safe and wouldn’t pass state inspection for annual r 45,000-mile routine service. Eddie Hart, my service tech, learned that my tires’s tread was not safe and wouldn’t pass state inspection for annual registration. He offered me a couple of tire choices, explaining their features, which helped me decide which tires to buy. The work was done quickly. When I went to pay my bill, he offered me a no-interest financing to pay for the tires over three payments, which I appreciated. Eddie is a responsible, friendly, and knowledgeable man. His work and personal ethics are exceptional. More
Eddie Hart and the service team at Hendrick Lexus Northlake always provide premium service to their customers. My car has been getting service there for over 170,000 miles and I won't go anywhere els Northlake always provide premium service to their customers. My car has been getting service there for over 170,000 miles and I won't go anywhere else. Thank you Eddie and team! More
I had excellent service from those I engaged with, especially Omar Licout. He was knowledgeable, professional and courteous. Very good experience all the way around! especially Omar Licout. He was knowledgeable, professional and courteous. Very good experience all the way around! More