Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,097 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,097 Reviews of Hendrick Lexus Northlake

June 27, 2024

Once again my tire has something in it and Omar was so helpful getting it taken care of in a timely manner. Thank you Omar! You are the Best! More

by RHONDALAYNE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Jul 01, 2024 -

Hendrick Lexus Northlake responded

Rhonda, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

June 27, 2024

My experience with this dealership was a smooth experience. Everything that they promised me they did deliver. I would definitely would recommend them to anyone who's in the market for buying a car More

by Brenda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
Jun 27, 2024 -

Brenda responded

Thanks for making this a great experience.

Jul 01, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Brenda! We are thrilled to hear Nap provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

June 27, 2024

Omar was great! Will be working with him again next time around. Highly recommend working with him More

by Belkna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Jul 01, 2024 -

Hendrick Lexus Northlake responded

Belkna, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

June 27, 2024

I had a wonderful experience with my sales person Vincent “Coach” Williams. He literally coached me through the process of purchasing the car I had been looking for. His patience with me was something to beh More

by Mosand23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams, Sal Rizzo
Jul 01, 2024 -

Hendrick Lexus Northlake responded

Mosand, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Coach provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

June 26, 2024

Northlake Lexus is an amazing dealership from sales to service everyone is kind and respectful. Wouldn't buy a Lexus from any other dealership! Eddie rocks in the service department. He always keeps me More

by drlanewesson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Jun 28, 2024 -

Hendrick Lexus Northlake responded

Dr. Wesson, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and our team and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

June 26, 2024

I’m very pleased with the service I received here for my 45,000-mile routine service. Eddie Hart, my service tech, learned that my tires’s tread was not safe and wouldn’t pass state inspection for annual r More

by LSchaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Jun 28, 2024 -

Hendrick Lexus Northlake responded

L. Schaber, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Eddie provided you the 5-Star Lexus experience during your 45,000-mile service and look forward to sharing your kind words with our team. Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2024

Customer service is excellent. Eddie Hart is very informative and helpful during service visits. I trust Eddie. More

by Marciabibb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris Veneris, Eddie Hart
Jun 28, 2024 -

Hendrick Lexus Northlake responded

Marcia, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

June 26, 2024

Eddie Hart and the service team at Hendrick Lexus Northlake always provide premium service to their customers. My car has been getting service there for over 170,000 miles and I won't go anywhere els More

by klp072371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Jun 28, 2024 -

Hendrick Lexus Northlake responded

KLP, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family for over 170,000 miles!

June 25, 2024

I had excellent service from those I engaged with, especially Omar Licout. He was knowledgeable, professional and courteous. Very good experience all the way around! More

by sig cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Jun 25, 2024 -

sig cruz responded

I had excellent service from those I engaged with, especially Omar Licout. He was knowledgeable, professional and courteous. Very good experience all the way around! All the years I have done business at Hendrick dealerships, I have never had a bad experience! I highly recommend them for your next car!

June 25, 2024

Great service, quick, really well done friendly customer service I I I I I i More

by joe.scotto22
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Jun 28, 2024 -

Hendrick Lexus Northlake responded

Joe, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eddie and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

...
42
...