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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,135 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,135 Reviews of Hendrick Lexus Northlake

May 15, 2025

Sure! Here's a professional and balanced review you could use for Nap Williams from the Hendrick Lexus dealership. If you'd like it to sound more personal, More

by Marengoodman15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Sal Rizzo
May 28, 2025 -

Hendrick Lexus Northlake responded

Maren, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Nap and our team. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

May 13, 2025

I have been purchasing new Lexus from. Harris Veneris at Hendrick Lexus Northlake for a few years. Each time I am reminded why I keep coming back. Harris Veneris make the entire purchase e More

by TYokesr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris
May 28, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake! We are thrilled to hear Harris once again provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and thank you for being part of our Hendrick Lexus Northlake family. Your loyalty truly means the world to us!

May 12, 2025

Great customer service, The best deal closer I have every had when purchasing a used vehicle. More

by Damonrider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Jack McMackin, Andrew Duncan
May 28, 2025 -

Hendrick Lexus Northlake responded

Damon, thank you so much for taking the time to share about your recent visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Congratulations on your new vehicle!

May 12, 2025

Brandon was incredibly helpful in finding exactly what I wanted while ensuring I had top service and good communication. Quick responsiveness and a fair price on my trade-in, so overall it was a very great More

by JMC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
May 28, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, JMC! We are thrilled to hear Brandon provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

May 05, 2025

SYDNEY was amazing! !! She was prompt w/ responses and her service was impeccable. And she drives a TRUCK! Thanks for everything! More

by wandasharris
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
May 28, 2025 -

Hendrick Lexus Northlake responded

Wanda, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Sydney and our team. PS Not only does Sydney drive a truck, she does the maintenance on it, too!

May 04, 2025

Great experience. Omar in service department is awesome. Easy drop off and pick up process. More

by Sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 28, 2025 -

Hendrick Lexus Northlake responded

SC, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

May 03, 2025

It’s a pleasure to bring. my beautiful ES 350 for service appointments, knowledgeable friendly customer service, Eddie Hart was very professional and helpful. . More

by joybumgardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
May 28, 2025 -

Hendrick Lexus Northlake responded

Joy, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Thank you for your loyalty!

May 02, 2025

The process was easy. Everyone I encountered was nice. I was dreading going car shopping but this experience changed my view. More

by Patrice
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Hussain Amir
May 28, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, Patrice! We are thrilled to hear Nap and Hussain provided you the 5-Star Lexus experience and exceeded your expectations regarding the "car buying" process! Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 01, 2025

Garrett was a great service advisor and I appreciate how efficiently my appt was handled! He was able to get my car done even quicker than I thought. Very pleased with his service! More

by dboukedes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Mark Dockx, Garrett Crossman
May 02, 2025 -

Hendrick Lexus Northlake responded

D. Boukedes, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Garrett and our team. Thank you for your loyalty!

May 01, 2025

Garrett was very helpful and informed me about my car, I would recommend this dealership to anyone More

by tammywilson104
Recommend Dealer
Yes
Employees Worked With
Garrett Crossman
May 02, 2025 -

Hendrick Lexus Northlake responded

Tammy, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Garrett and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!