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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,134 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,134 Reviews of Hendrick Lexus Northlake

May 20, 2025

He was very pleasant and personable. Took time to explain and show me the area on my car that had a problem. More

by renztc367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
May 28, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing your positive feedback with our team. Thank you for being part of our Hendrick Lexus Northlake family!

May 20, 2025

Brock is absolutely an amazing, professional, proficient, friendly and a joy !! Brock is definitely an undeniable exceptional Customer Service Representative. Keep Shining Sharon More

by sharyf1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock
May 28, 2025 -

Hendrick Lexus Northlake responded

Sharon, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

May 20, 2025

Service is bar none! Brock is my usual advisor, and I can't recommend him enough! He makes everything so simple to understand, as a young girl who understands nothing abo More

by lexiegmeade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 28, 2025 -

Hendrick Lexus Northlake responded

Lexie, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 20, 2025

Brock Ward did a great job in taking care of my service needs. I will plan to call him in the future! More

by brackward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 28, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

May 20, 2025

Worked with Mahad Amir to purchase my daughter’s first car and the process was seamless and transparent. I appreciate his extra effort down to making sure my daughter had the red bow atop of her new purch More

by JW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mahad Amir - 5 Stars
May 28, 2025 -

Hendrick Lexus Northlake responded

JW, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We are thrilled to hear Mahad provided your daughter the Lexus experience for very first car! Congratulations to you both and welcome to our Hendrick Lexus Northlake family!

May 19, 2025

Brock Ward was excellent in his service and communication that kept me informed with the service of my vehicle. More

by Vince Wilbanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 28, 2025 -

Hendrick Lexus Northlake responded

Vince, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team. Thank you for your loyalty!

May 19, 2025

Brock Ward always does a great job on our Lexus RX 450 FSport! My car still runs like new, and I have had it since 2019. More

by hdz321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
May 28, 2025 -

Hendrick Lexus Northlake responded

HDZ, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock our team. Thank you for trusting our team with your RX450 FSport!

May 19, 2025

Mahad and Milton were great by giving us several options and we rode away happy and in our new ride. Even the financial guy was great. You should buy your next car here. More

by walley.derek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahad Amir, Milton Jackson
May 28, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, Derek! We are thrilled to hear Mahad and Milton provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

May 16, 2025

The staff is professional and treats guests respectfully without pushing them to make a purchase. More

by dkheinicke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
May 28, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake! We are thrilled to hear Mark and our team provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

May 15, 2025

Sure! Here's a professional and balanced review you could use for Nap Williams from the Hendrick Lexus dealership. If you'd like it to sound more personal, More

by Marengoodman15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Sal Rizzo
May 28, 2025 -

Hendrick Lexus Northlake responded

Maren, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and are truly blown away by your kind words about Nap and our team. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!