Hendrick Lexus Northlake

Excellent sales experience with Andrew at Hendrick Lexus Northlake and with the finance and technology team. Helped me find the vehicle and deal that best fits my needs. Went above and beyond to assure the Northlake and with the finance and technology team. Helped me find the vehicle and deal that best fits my needs. Went above and beyond to assure the car I purchased was in impeccable condition before leaving the lot. Will be back More

Great customer service. A little pricey though. I would prefer that on most occasions I bring my vehicle for service, my bill could be less than $800/$900. prefer that on most occasions I bring my vehicle for service, my bill could be less than $800/$900. More

Best service. They make sure you are pleased with your experience. I even received a short video of the mechanic checking my breaks, while it was being done. experience. I even received a short video of the mechanic checking my breaks, while it was being done. More

This was my first time getting my Lexus RX350 serviced. Estimated service time was given as one and one-half hours. But it did not take near that long. The entire process xceeded expectations for profess Estimated service time was given as one and one-half hours. But it did not take near that long. The entire process xceeded expectations for professionalism and thoroughness. More

Everyone was so helpful. They got me into the exact car I wanted. To be treated and greeted by everyone says a lot about the culture and management of this dealership! I wanted. To be treated and greeted by everyone says a lot about the culture and management of this dealership! More

Lucian is very easy to work with and has taken care of my service needs. Brooke is very sweet and is always a pleasurer to see and talk with and very helpful with my questions about all of the features that service needs. Brooke is very sweet and is always a pleasurer to see and talk with and very helpful with my questions about all of the features that my Lexus provides. More

I came in without an appointment and Eric Edwards service my car and I was able to go on an unscheduled trip within a reasonable time my car and I was able to go on an unscheduled trip within a reasonable time More

Josh is excellent to work with. Very professional & understands the timelines we work towards. Always great to have this type of service and approach to customers. understands the timelines we work towards. Always great to have this type of service and approach to customers. More

Wait time was extremely long; however, Mr. Eric is simply wonderful and always take good care of me, when I do visit the Northlake location! wonderful and always take good care of me, when I do visit the Northlake location! More

Excellent service as usual from Lexus Northlake. Eddie Hart is just excellent in the servicing department. He explains what servicing and why it needs to be done. He is also a great listener. Hart is just excellent in the servicing department. He explains what servicing and why it needs to be done. He is also a great listener. More