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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,095 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,095 Reviews of Hendrick Lexus Northlake

March 31, 2022

Eddie (Charles) Hart was an excellent Service Advisor. He was professional and took care of my loaner and informed of the sales that was coming for my tires. More

by Bee Lite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Apr 03, 2022 -

Hendrick Lexus Northlake responded

Bee, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Eddie provided you the 5-Star Lexus experience and look forward to serving you again during your next visit.

March 31, 2022

Good dealer ship . All staff members are very nice and helpful. Will definitely recommend this Dealer ship More

by Erum09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Estrada, David Feingold, Edward Jackson, Hussain Amir
Apr 03, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for your 5-Star rating of Hendrick Lexus Northlake, Erum! We truly appreciate your kind words and look forward to serving you again during your next visit.

March 30, 2022

Eddie Hart always takes time to explain any thing done on my car.. Not only very courteous but very knowledgeable. I appreciate also the video as the technician is inspecting my car. I trust the work b More

by cbailw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Apr 02, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star rating of Eddie and our service team at Hendrick Lexus Northlake! We are thrilled to hear you enjoyed your time with Eddie and look forward to sharing your positive feedback about our service diagnostic videos with our technicians. Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2022

Vincent "Coach" Williams assisted me throughout the process of purchasing my recent vehicle. He was knowledgeable, courteous, and informative. His attention to detail provided ease to what is typically More

by M. Anderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Sean Cook, Vincent "Coach" Williams
Apr 02, 2022 -

Hendrick Lexus Northlake responded

Ms. Anderson, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your kind words with Coach, Sean, and Jeff. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

March 28, 2022

Eddie Hart, service advisor, kept me informed of service progress on my Lexus. He answered all my questions with friendly patience More

by jdlutz64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 31, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Eddie and our service team at Hendrick Lexus Northlake, JD! We look forward to serving you again during your next visit.

March 23, 2022

I just had the best car buying experience in my entire life! Everyone at the dealership was very pleasant. Sherif Labib is hands down the very best in the business. He is very knowledgeable, not just abou More

by jdm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Mar 25, 2022 -

Hendrick Lexus Northlake responded

JDM, thank you so much for your incredible review of Sherif and our team at Hendrick Lexus Northlake. We are blown away by your kind words and are honored to receive your 5-Star rating. Congratulations on your new vehicle and thank you for being part of our Hendrick Lexus Northlake family!

March 23, 2022

Sherif Labib did a fantastic job of selling us our new Rx450h. I didn't have much contact with other members of your staff. Sherif was able to handle everything for us for what was a painless process. More

by hollandjim57z06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Mar 25, 2022 -

Hendrick Lexus Northlake responded

Holl and Jim, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We are so pleased to hear you enjoyed your time with Sherif and are thrilled to congratulate you on your new Lexus RX450h. Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2022

Great cars, salesmen, and service. We just traded and James was awesome. He was very knowledgeable and got us a very good deal. Will definitely buy another car from him. More

by smilemaker028
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rafidi
Mar 19, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star review of James and our team at Hendrick Lexus Northlake! We truly appreciate your loyalty and are thrilled to congratulate you on your new vehicle!

March 13, 2022

Bill Aldridge is a Class act. ...An asset to this company Chase Ward, advisor has been in contact to make sure my service was top notch and I could not be more pleased. More

by GAL LEXUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miano
Mar 15, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent service experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to sharing your kind words with Bill, Chase, and our team.

March 12, 2022

My advisor, Chase Ward is always very helpful and knowledgeable if I have a questions. Great service department. More

by Deb155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Mar 15, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Deb! We look forward to sharing your positive feedback with Chase and our team.

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