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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,095 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,096 Reviews of Hendrick Lexus Northlake

April 09, 2022

The staff was helpful picking up and delivering our car. Chase Ward communicated well the status of the work on our car. More

by Mkhuneycutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Apr 16, 2022 -

Hendrick Lexus Northlake responded

MK, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are so pleased to hear Chase provided you the 5-Star Lexus experience and look forward to serving you again during your next scheduled maintenance.

April 09, 2022

Best Dealership by far in Charlotte Area. This is my 3rd vehicle purchase from Hendrick Lexus NorthLake in a 10 year time frame . Customer service in Excellent! More

by Brownie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry, Lucian Dobre, Chase Ward
Apr 16, 2022 -

Hendrick Lexus Northlake responded

Thank you for taking the time to share about your experience with our service team at Hendrick Lexus Northlake, Brownie! We are honored to receive your 5-Star rating and loyalty these past 10 years. Thank you for being part of our Hendrick Lexus Northlake family!

April 08, 2022

Vincent Estrada was great! He was very professional and personable. I will definitely recommend him to anyone looking to by a Lexus. He was very knowledgeable. Gloria Putman More

by Dputman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Feingold, Hussain Amir
Apr 15, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Gloria! We are thrilled to hear you enjoyed your time with Vinny, David, and Hussain and look forward to sharing your positive feedback with our team. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

April 07, 2022

Meet Chuck Koenig and he found me a new beautiful RX 350 and I couldn’t be happier More

by Anne lombardoAnne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Koenig
Apr 15, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Anne! We are thrilled to hear Chuck was able to assist you with finding the perfect new Lexus. Congratulations on your RX350 and welcome to our Hendrick Lexus Northlake family!

April 06, 2022

James was extremely helpful and patient with us. He setup for us to receive an in service on the cars capabilities. Trusted him to help us completely. More

by smonty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rafidi
Apr 15, 2022 -

Hendrick Lexus Northlake responded

Smonty, thank you so much for taking the time to share about your recent experience with James and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are thrilled to congratulate you on your new vehicle.

April 06, 2022

i meet chuck koenig there and he was great to work with and he was very knowledgeable about his products More

by CJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Koenig
Apr 15, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, CJ! We look forward to sharing your positive feedback with Chuck and our team.

April 06, 2022

Chase and Eddie are great advisors! Both of them have helped me at different times. They have both made sure that my automobile needs are well cared for. Upon arrival they are always ve More

by kathytharper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coach took me on a test drive. , Eddie Hart, Chase Ward
Apr 08, 2022 -

Hendrick Lexus Northlake responded

Kathy, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We are blown away by your kind words about our team and look forward to sharing them with Chase, Eddie, Coach and our team. Thank you for being part of our Hendrick Lexus Northlake family!

April 06, 2022

Overall great service. Chase Ward was helpful, attentive and courteous. I especially like the video of the inspection before services were performed. More

by TSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Apr 15, 2022 -

Hendrick Lexus Northlake responded

TSW, thank you so much for your fantastic 5-Star rating of your recent service visit to Hendrick Lexus Northlake. We are so pleased to hear you enjoyed your time with Chase and look forward to sharing your positive feedback regarding our video inspection with our technicians.

April 05, 2022

I appreciate Chase Ward,service advisor at Hendrix Northlake Lexus for excellent care and attention to detail. More

by kellyzeigler
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Apr 08, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Kelly! We look forward to sharing you kind words about Chase with our team.

April 05, 2022

They did a great job gettin the car out quick and keeping me updated on items that might need to be worked on soon More

by Mmcconv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Apr 06, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for your 5-Star rating of Hendrick Lexus Northlake! We are so pleased to hear you enjoyed your time with Chase and look forward to serving you again during your next scheduled maintenance!

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