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Hendrick Lexus Northlake
Charlotte, NC
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2,022 Reviews of Hendrick Lexus Northlake
Went to dealership and worked with Veneris Harris and received nothing less than superb-customer service. We had to go thru the process of ordering my vehicle from the factory to the final delivery at de received nothing less than superb-customer service. We had to go thru the process of ordering my vehicle from the factory to the final delivery at dealership. Veneris kept me informed weekly on the vehicle status and was always available to answer any concerns I might of had. Thanks to all of the people at this dealership that made my buying experience one to remember. I recommend anyone looking to buy or lease a vehicle soon look no farther then Hendrick Lexus Northlake. More
Lucian and Ted as service by advisor have to be the finest most professional in the business. They sincerely care about you and make sure everything is right. This is a top notch dealership and the ser finest most professional in the business. They sincerely care about you and make sure everything is right. This is a top notch dealership and the service doesn’t end in sales when you buy your Vehicle. I’ll definitely purchase another vehicle from them . More
Charles’ welcoming demeanor and knowledge of service were amazing! As a certified etiquette coach, I always expect the highest level of customer service and that’s exactly what I received at Hendrick Lexus o amazing! As a certified etiquette coach, I always expect the highest level of customer service and that’s exactly what I received at Hendrick Lexus or Northlake. I am officially a loyal customer. More
Great experience and our salesman was great to work with. Extremely knowledgeable and kept us updated on the whole process of ordering our new Lexus. Extremely knowledgeable and kept us updated on the whole process of ordering our new Lexus. More
Great experience! This is a very well organized dealership. Hussain Amir was amazing to work with and is a very laid back well knowledgeable guy. He made my buying pro This is a very well organized dealership. Hussain Amir was amazing to work with and is a very laid back well knowledgeable guy. He made my buying process super easy. Would definitely recommend. More
Always an awesome experience when I come to Hendrick Lexus Northlake. I had a light come on the dash and stopped by without an appointment to inquire what the light meant. Omar was my service associate, Lexus Northlake. I had a light come on the dash and stopped by without an appointment to inquire what the light meant. Omar was my service associate, he explained the alert and was concerned about me leaving without service. I expressed to him I was not able to stay because I was heading to work. Omar insisted he could help and wanted to make sure I was safe. I was able to get a loaner and have my car serviced. He could have just answered my question and sent me on my way but he was genuinely concerned and made sure I was taken care of. I appreciate him for that! More