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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,022 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,022 Reviews of Hendrick Lexus Northlake

February 04, 2023

Nap did a great job of keeping us informed about delivery. He was honest about the process. He is exceptionally friendly, helpful, and pleasant during the entire process. I would highly recommend More

by jinglefield
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Jeff Nowacki
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Jinglefield! We are thrilled to hear Nap provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle and couldn't agree more with your kind words. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

February 04, 2023

We have been coming to Hendrick Lexus Northlake since 2014..The service has always been exceptional and their staff go out of their way to make the experience positive. Hussain was great to work with an More

by srfanjoy56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry, Jeff Nowacki, Hussain Amir, Jacob Cornell
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Ms. Fanjoy! We are thrilled to hear our team provided you the 5-Star Lexus experience once again while assisting you with finding (and discovering new features) the perfect new vehicle. Thank you for your loyalty and for being part of our Hendrick Lexus Northlake family!

February 02, 2023

The service team is always helpful and the accommodations while you wait are very nice. More

by Wmlittle4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Chase Ward
Mar 01, 2023 -

Hendrick Lexus Northlake responded

W.M. Little, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Lucian, Chase, and our team.

February 02, 2023

I had a fantastic experience at Hendrick Lexus Northlake. Everyone there was super nice. They took the time to explain everything in great detail. I especially liked my salesman Hussain Amir He addressed More

by pbpffp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Nick Vannelle
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Pbpffp, thank you so much for taking the time to share about your experience with Hussain and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and thrilled to hear Hussain was able to ease your nerves and assist you with finding the perfect vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

February 02, 2023

The dealership is great and the service department is top notch. I work with Eric Edwards and he is always professional and takes care of all my car service requirements with out any issues. Highly recomm More

by Abankssr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Abankssr, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our team. Thank you for your loyalty!

February 02, 2023

The service provided by this dealership is unmatched and I’m happy to have them work on my car anytime. They are the first dealership that makes me feel like I’m being taken care of and not look at as an op More

by Q.P.Wash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards, Josh Dewberry
Mar 01, 2023 -

Hendrick Lexus Northlake responded

QP, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric, Josh, and our team.

February 02, 2023

Exceptional service provided by this dealership. My service consultant Eric Edwards was great! The dealership staff, accommodations and service are second to none! More

by rjhdestined4greatness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Mar 02, 2023 -

Hendrick Lexus Northlake responded

RJH, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our team. Thank you for being part of our Hendrick Lexus Northlake family!

February 02, 2023

Great service Eric gave excellent customer service explaining our next coming service thank y’all again More

by Cinderellafoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Mar 01, 2023 -

Hendrick Lexus Northlake responded

Cinderella, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our team.

February 01, 2023

Eric Edwards is very helpful and a pleasure to work with. He takes his time explaining things to you. More

by Cmurray1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Mar 01, 2023 -

Hendrick Lexus Northlake responded

C. Murray, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our team.

February 01, 2023

Dealership makes you feel comfortable. I have been going to the dealership for ten years and I feel at home. More

by Dudewitdashoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Feb 03, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your service experience with Eric and are team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and loyalty for over ten years. Thank you for being part of our Hendrick Lexus Northlake family!

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