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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,022 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,022 Reviews of Hendrick Lexus Northlake

March 01, 2023

Chase W did a fantastic job on my cars service! I would highly recommend! He was able to quickly pinpoint my cars issues and fix them within a timely manner! More

by xlivy10x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack McMackin, Chase Ward
Mar 04, 2023 -

Hendrick Lexus Northlake responded

Livy, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

March 01, 2023

Chase was fantastic to work with! We love taking our Lexus here for service! Always a great experience. More

by Jackiemorrison14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Mar 04, 2023 -

Hendrick Lexus Northlake responded

Jackie, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

February 28, 2023

Great service and customer service experience at this location! I love coming to this location. More

by nu_brand08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

February 28, 2023

Omar did a great job taking care of us…easy in and out service process More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Lucy! We look forward to sharing your positive feedback with Omar and our team.

February 28, 2023

Robert from Sales and Jeff from Finance did a great job job of taking care of my husband and I. We've purchased 2 vehicles from this dealership within a span of 5 months and we worked with Robert and Jeff More

by aka1908cjh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Robert Marock
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake! We are thrilled to hear Robert and Jeff provided you the 5-Star Lexus experience while assisting you with finding not one but two new vehicles! Congratulations and thank you or being part of our Hendrick Lexus Northlake family!

February 27, 2023

Purchased 2nd vehicle from this dealership within a 5 month period. All I can say is, Top Notch! Always courteous, friendly and professional environment and not pushy at all! Robert Marock was my sales r More

by rjhdestined4greatness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rostam Rafie, Jeff Nowacki, Robert Marock
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake, RJH! We are thrilled to hear Robert provided you the 5-Star Lexus experience while assisting you with finding both your 2022 LS500 and 2021 Corvette Stingray along with Jeff in finance! Thank you for your kind words and congratulations on your new vehicles!

February 27, 2023

Nice place too buying Lexus. . very nice people.. I have awesome car and very happy about More

by alexandr.lymar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack McMackin
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Alexandr, thank you so much for taking the time to share about your recent experience with Jack and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Congratulations on your new awesome car and welcome to our Hendrick Lexus Northlake family!

February 25, 2023

This is our second vehicle purchase from Hendrick Lexus. Customer service is consistently top notch. More

by Gjhsink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Gjhsink, thank you so much for taking the time to share about your recent experience with Sherif and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your loyalty. Congratulations on your new vehicle and thank you for being part of our Hendrick Lexus Northlake family!

February 25, 2023

Hendrick Lexus is always a friendly environment and Great service!!! Another great reason to buy a Lexus. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 02, 2023 -

Hendrick Lexus Northlake responded

Chuck, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

February 25, 2023

Great customer service delivered by Eddie Hart! Always accommodating, quick to respond and friendly ! A go to More

by RCF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Mar 01, 2023 -

Hendrick Lexus Northlake responded

RCF, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team.

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