Hendrick Lexus Northlake

This dealership is top notch all ways. I always bring my car for service here and have exceptional service every time. This time I had the pleasure of working with Brock Ward, who made sur I always bring my car for service here and have exceptional service every time. This time I had the pleasure of working with Brock Ward, who made sure I had the best outcome for my vehicle. He has an eye for detail which I appreciate. I will continue to bring my car here for all future service visits. More

5K check on new RX350. As usual, Eddie hart took immediate care of me. He always listens and clarifies any issues. His communication and personal interaction with clients As usual, Eddie hart took immediate care of me. He always listens and clarifies any issues. His communication and personal interaction with clients is a big asset for Lexus Northlake. More

Eddie Hart the service advisor I work with is always helpful and attentive. He prioritizes customer service. helpful and attentive. He prioritizes customer service. More

Excellent experience with the entire process. Vincent and James provided a seamless and very professional sale. Vincent and James provided a seamless and very professional sale. More

As always I had great service at the dealership. Omar Licout Was awesome and great to work with! I was in and out quickly and had no issues! Omar Licout Was awesome and great to work with! I was in and out quickly and had no issues! More

Hendrick Lexus Northlake provided me with exceptional service from start to finish. From the initial coversations of what I was looking for through the tracking down of my ideal vehicle and finally when service from start to finish. From the initial coversations of what I was looking for through the tracking down of my ideal vehicle and finally when it was ready for pickup. More

Everyone I encountered in Sales, Service, Finance and Management were exceptionally courteous, knowledgable and professional. Management were exceptionally courteous, knowledgable and professional. More

Our experience at Hendrick Lexus Northlake was great. Very pleasant visit. Always taking very good care of us in a timely manner. Omar takes very good care of us. A huge shout out to him. He is the best. Very pleasant visit. Always taking very good care of us in a timely manner. Omar takes very good care of us. A huge shout out to him. He is the best. Always friendly with a smile on his face. Such a joy to come into the service department. More

Omar is a fabulous service manager who communicates well and is very friendly.. I was able to receive the service I wanted without any pressure to perform additional services but was inform verbally and in and is very friendly.. I was able to receive the service I wanted without any pressure to perform additional services but was inform verbally and in a document. Hendrick service is always first class. More

Loaners have always been available. Important because I live in Charlotte. Services with me have always gone well. Omar Licout handled my needs the last visit-- very well done. I bought Important because I live in Charlotte. Services with me have always gone well. Omar Licout handled my needs the last visit-- very well done. I bought the car there and the dealer knows it well. More