Hendrick Honda Woodbridge

Service I just had my CRV serviced on Sunday. They did a great job, especially Bradley Elkins! I appreciate that I can wait or take a shuttle too Thanks to al I just had my CRV serviced on Sunday. They did a great job, especially Bradley Elkins! I appreciate that I can wait or take a shuttle too Thanks to all! More

Honda Pilot Service The service performed on my Honda Pilot was good. The service rep pointed out that our annual inspection was due, but the inspection was not complete The service performed on my Honda Pilot was good. The service rep pointed out that our annual inspection was due, but the inspection was not completed on the vehicle. Additionally, we dropped the vehicle off at the dealership at 9:45am on September 4th and we were told that our Pilot would be done around 1-2pm. I called at 3:20pm and was told the vehicle was not done. I was told the vehicle should be done around 4-5pm. I called to request a ride to the dealership from the Hendricks Honda shuttle and the first shuttle driver was not available. I called the dealership and informed them that the shuttle driver was not available. I was given another number to call for the shuttle pickup. The driver informed me that he could possibly pick me up between 4:30-4:45pm. He arrived around 5:25. I recommend that Hendricks Honda modify the process of prioritizing vehicle service. If I bring my car in for service and wait for it, my car gets serviced right away. If I drop my car off, it is set aside and given less priority. I don't agree with this business practice. If anyone has questions about this, please call me at 443-896-8059. Thanks, Darl More

Purchase of 2015CRV I received excellent service from Noel Masih in my recent purchase of a 2015 Honda CRV. He knows the car sales process quite well and was quick to pro I received excellent service from Noel Masih in my recent purchase of a 2015 Honda CRV. He knows the car sales process quite well and was quick to provide accurate answers to my questions. Thanks to Noel, I had a very positive car-buying experience, More

Always the best service Hendrick Honda is the first dealership that I have used exclusively for my car maintenance. I've bought my last two cars there and I always take my ca Hendrick Honda is the first dealership that I have used exclusively for my car maintenance. I've bought my last two cars there and I always take my cars there for all service. They have the best staff. More

Wonderful team Very friendly environment deals go very smoothly and they do their best to help you get what you want. Every body is happy :) I got into a new ride wi Very friendly environment deals go very smoothly and they do their best to help you get what you want. Every body is happy :) I got into a new ride with the best possible deal I could have at that time More

Anthony Watkins was excellent for the purchase of my new CRV Anthony Watkins was my salesman for my new vehicle at Hendrick Honda-Woodbridge and worked with me to secure a good deal. I even came back a few days Anthony Watkins was my salesman for my new vehicle at Hendrick Honda-Woodbridge and worked with me to secure a good deal. I even came back a few days after the sale and Anthony took time out of his busy day to make sure I was comfortable with all the new gadgets for the car. He is very polite and well-spoken and know I can count on him in the future. All the others I dealt with during the month prior to buying were wonderful and attentive as well. More

Bradley was a great help ! Bradley Elkins helped me get an issue with brakes pushed thru under warranty (as it should have been) and was extremely helpful. I will request him e Bradley Elkins helped me get an issue with brakes pushed thru under warranty (as it should have been) and was extremely helpful. I will request him every time I go to Hendrick for service from now on. Thanks million ! More

customer service suck I drop my car at 6:50am with appointment, for a recall. You would think your car would be ready by 10 or 11 am did not happen after they call to say I drop my car at 6:50am with appointment, for a recall. You would think your car would be ready by 10 or 11 am did not happen after they call to say the car needed something else to be fix Time 10am. I said no to their offer. hours past no call. I called at 4:15pm customer service said the car would be ready by 5:pm. Car was not ready, I wanted to talk to the service manager, he did not talk to me for almost 45 minutes avoided me for this time; until I went to talk to the big boss. I have no doubt in my mind they did not fix the car because I did not wanted them to fix the other part. worst service ever don't bring your car there or buy one you can be for a big surprise. More

Couldn't Be Happier! The "service needed soon" indicator on my 2013 Pilot recently came on and I contacted Kristi Richards. She quickly scheduled my car for service at the The "service needed soon" indicator on my 2013 Pilot recently came on and I contacted Kristi Richards. She quickly scheduled my car for service at the exact date and time I requested. I was able to drop off the car, go to a movie with a friend, and return to pick up my car with no waiting. Things couldn;t have worked out smoother. Although my car seldom requires service, when it does I always call Kristi and am always treated in a friendly and positive manner. Her smile and courteous disposition, along with her impressive knowledge, make every visit to Hendrick Honda a pleasant one and I always feel that my car is getting the best service available. Thanks Kristi! More

Awful experience Hendrick had my car for over a week for an insurance repair and did nothing. Tried to put it on my insurance company when in fact they had done nothin Hendrick had my car for over a week for an insurance repair and did nothing. Tried to put it on my insurance company when in fact they had done nothing when the adjuster arrived to approve additional repairs they said were needed. They were charging $155 per hour for labor. Had my car removed and taken to another shop where they actually did the work for LESS than the insurance estimate. Hendrick Honda is a ripoff More