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Hendrick Honda Woodbridge

Woodbridge, VA

4.9
1,176 Reviews

14201 Richmond Hwy

Woodbridge, VA

22191

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1,176 Reviews of Hendrick Honda Woodbridge

October 04, 2024

Excellent customer service by Philip. He made the buying process smooth and enjoyable. I appreciated his patience and determination to get me a good deal on my new CRV. Rita in the financ More

by Philip V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rita Adomaityte, Philip Thelwell, Haris Barekzai
Oct 06, 2024 -

Hendrick Honda Woodbridge responded

Philip V, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Honda Woodbridge! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 02, 2024

We are very disappointed in Hendrick Honda Woodbridge. We took our car in for basic servicing and ended up with a crack in our windshield. We asked that they fix it, but the service manager (Kristi) and g More

by tagons
Recommend Dealer
No
Employees Worked With
Adam Berman
Oct 06, 2024 -

Hendrick Honda Woodbridge responded

Hi Teresa Gonsalves, Thank you for your feedback regarding your recent visit. I understand your disappointment about the windshield issue. I want to clarify that our team found no existing crack when servicing your vehicle and can provide photographic evidence to support this. If you are open to it, please feel free to reach out directly at 703-490-2092 or stephanie.reynoso@hendrickauto.com so we can work towards a resolution.

September 01, 2024

Philip is dedicated to his customers by following up every 3-4 months verifying satisfaction More

by Brijod2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Thelwell
Sep 06, 2024 -

Hendrick Honda Woodbridge responded

Brijod2003, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2024

I have been a customer at Hendrick Honda (Woodbridge location) for several years. Philip Thelwell is the sales representative I always seek out and recommend to my friends because he is patient, helpful More

by my_sey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Maddalena, Chinaka Achuko, Philip Thelwell
Sep 05, 2024 -

Hendrick Honda Woodbridge responded

Hi My_sey, thank you so much for your positive comments about Hendrick Honda Woodbridge! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 31, 2024

I recently had the pleasure of working with Philip and I couldn’t be more impressed with the level of customer service provided. He was attentive, knowledgeable, and genuinely interested in helping me. He t More

by Kim Galeta
Recommend Dealer
Yes
Employees Worked With
Philip Thelwell
Sep 05, 2024 -

Hendrick Honda Woodbridge responded

Kim Galeta, we're glad you had such a wonderful experience with Philip! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 12, 2024

Nice dealer with welcoming staff. Fazal, an excellent sales rep took care of my needs and I returned home with a hassle free purchase. The price of the vehicle was already reduced to More

by Ggneelam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fazal Moula Fazal, Dinesh Parajuli
Aug 16, 2024 -

Hendrick Honda Woodbridge responded

Ggneelam, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 30, 2024

Amen is a professional and helpful sales rep who ensures your buying experience is smooth. They ensure that they are open to your needs and are transparent regarding your purchase. I never felt haggled, but More

by Natalie P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amen Abebe, Chinaka Achuko
Jul 31, 2024 -

Hendrick Honda Woodbridge responded

Hi Natalie P, thank you for taking the time to leave a review for us at Hendrick Honda Woodbridge. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Honda Woodbridge

July 30, 2024

Straight forward, knowledge, understanding, good from manger to sale consultantation GM and Tevin is the best. Finance Director very direct and fast make process smoth and easy. Tevin had great after sa More

by kesineenolan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tevin
Jul 31, 2024 -

Hendrick Honda Woodbridge responded

Kesineenolan, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Honda Woodbridge!

July 27, 2024

Thank you! Great customer service. Every person I talked to was very helpful and answered all questions. More

by Dlivie131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amen Abebe, Amine Kadmiri
Jul 29, 2024 -

Hendrick Honda Woodbridge responded

Dlivie131, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Woodbridge. Please don't hesitate to reach out to us if there's anything more we can do!

July 24, 2024

Tevin and Amine were great! They made the process of buying a car smooth and easy! Would 10/10 recommend working with them. More

by Evelin P.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tevin, Amine Kadmiri
Jul 26, 2024 -

Hendrick Honda Woodbridge responded

Hi Evelin P., we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

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