Hendrick Chrysler Dodge Jeep RAM Wilmington

I was just looking Just looking and Adam Wells came to help me. He is very polite and helpful. When I am ready to purchase he will be the one that will sell me a vehic Just looking and Adam Wells came to help me. He is very polite and helpful. When I am ready to purchase he will be the one that will sell me a vehicle. More

Very satisfied- great experiences. I bought a Jeep Grand Cherokee ( Overland) from Neuwirth for my oldest son when he graduated from UNC 4 years ago. My other son just recently graduate I bought a Jeep Grand Cherokee ( Overland) from Neuwirth for my oldest son when he graduated from UNC 4 years ago. My other son just recently graduated from UNC-W and I'm going to do the same for him. He is more of a truck person and is looking at the Ram Quad Cab and working with Mark Baggett & Dean Sasser. They are both very knowlegable of the product and have been helpful working with us. Both of my experiences with Neuwirth have been pleasurable and I would highly recommend the dealership as well as Mark and Dean. Sincerely, Bob Williams (910) 850-3315 More

Top Notch Sales Person!!! Adam Wells is the Man! If you want/need a car, truck, or jeep, he is the man to see. Adam will greet you with his friendly personality and listen Adam Wells is the Man! If you want/need a car, truck, or jeep, he is the man to see. Adam will greet you with his friendly personality and listen intensely to what your needs might be. It is in his nature to fit you up with the best vehicle and with the best price that serves you best. Can't think of anyone else I'd rather deal with. Thank you Neuwirth for having such a credible guy on your staff. I know exactly where I'll buy my next vehicle. More

6 great experiences with 6 Jeeps bought since 2001 I have bought 6 Jeeps from Alan Thomas and his sales team at Neuwirth Motors and I can say that they are honest and dependable folks. I highly recomm I have bought 6 Jeeps from Alan Thomas and his sales team at Neuwirth Motors and I can say that they are honest and dependable folks. I highly recommend this dealership. More

Pleasant Suprise Adam was very helpful and knowledgeable. He literally went out of his way to make sure to find the vehicle that would fit our needs. Adam was very helpful and knowledgeable. He literally went out of his way to make sure to find the vehicle that would fit our needs. More

Stop for service and brought a new truck. I just got done with purchasing new 2015 Ram 1500 from Neuwirth motors. Adam Wells is the best salesman I have ever had to deal. He took the time to I just got done with purchasing new 2015 Ram 1500 from Neuwirth motors. Adam Wells is the best salesman I have ever had to deal. He took the time to answer all our questions. He even took us over to extra lot to look at all the trucks. I would send any of my friends to Adam and Neuwirth. VERY HAPPY CUSTOMER! More

Purchased New Vehicle i haven't had a bad experience from this dealership, my experience with them has been wonderful. I would recommend them to everyone if you want frien i haven't had a bad experience from this dealership, my experience with them has been wonderful. I would recommend them to everyone if you want friendly people helping go here. More

Long but good experience I helped a friend of mine purchase a 2015 Jeep Patriot this past weekend. The sales staff was very friendly and it was a pleasant buying experience. H I helped a friend of mine purchase a 2015 Jeep Patriot this past weekend. The sales staff was very friendly and it was a pleasant buying experience. However it took upward of 8 hours to drive the vehicle off the lot. A lot of that had to do with the negative equity my friend had on his previous vehicle, and his lack of established credit. They were still able to get him in a new vehicle and made the deal possible. I bought my vehicle here as well in 2013 and it was a a breeze. I'd recommend to others. More

Dishonest Management and Ownership. Where you come LAST! I bought a new Jeep Liberty in 2009 from Neuwirth Motors in Wilmington NC. It was supposed to come with full size spare. The sticker and paperwork co I bought a new Jeep Liberty in 2009 from Neuwirth Motors in Wilmington NC. It was supposed to come with full size spare. The sticker and paperwork confirmed this. I noticed a week later that it was a donut and called the dealer. The dealer refused to give me the full sized spare I paid for until I called and wrote Jeep Corporate. Service since then has been horrible. Long waits, unnecessary repairs suggested. Today I replaced all 4 tires at Costco and asked for the best one to be put on as the spare. Costco told me that the spare was a different size (wrong size) wheel. I learned today that what Neuwirth did back when I bought it was they took the wrong size spare off one of their used Jeeps and put it on our new Jeep. I learned this today from their own service person who actually printed the internal paperwork for me. Because it is underneath, I could not see the wheel size, just that it was a full size tire. Today the General Manager, Alan Thomas, refused to give me the proper spare size, the one I purchased years ago. The GM would not even come out to face me. He hid in the back until I gave up and left. I obtained the home email of the owner from a friend and just emailed him, John Gillilan. We have three Jeeps. We bought one at Neuwirth (mistake), one at North Point Jeep in Winston-Salem (a great dealership), and one used. We do not service the Jeeps in Wilmington NC because Neuwirth's reputation, and our experience there, is so bad. We want a safe spare wheel that matches our wheel size. We paid for this in 2009. We were tricked and deceived with a used one that does not fit by the same dealer. We are not feeling good about Neuwirth. People need to know how bad they are. Within hours of this event today we had heard from three friends who had horrific service stories about Neuwirth. We are not alone. More

The entire experience was a nightmare I bought a car last month. On day 2 it made a noise and I bought the car in. On day 4 the car was bought into service. They said the noise was the tra I bought a car last month. On day 2 it made a noise and I bought the car in. On day 4 the car was bought into service. They said the noise was the transmission and then they changed their mind so they order me a transmission (doesn't make sense). They said it was a new transmission. When my husband went to test drive my car, he looked under the hood and saw that it was a rebuilt transmission since there was black glue all over the transmission. When he showed it to the mechanic, he said that was how Chrysler sends all their transmissions. They also overflowed the transmission (very bad, could hurt the transmission) to quiet down the noise. When they took out the excess fluid you could hear the noise. I was also told that all Dodge Avengers make this noise. When I complained that the car was still making the noise after the car being in the shop for 4 weeks, I was told by the sales manger that their mechanics have spent enough time on my car and that i had to live with the noise or I could go to another mechanic. I told them I had a warranty with them. I was also in a loaner. When I put in a complain to Chrysler in Detroit, they told them that I had to bring back the loaner that day or they were calling the police to report the car stolen since the pernit was expired. I was told to keep changing the date. When they did offer to exchange the car, I was told the value of my car went down $6000 . I told them I drove the car for 4 days and they had the car for 4 weeks. They said that was the value of the car and if I didn't like it I could go somewhere else. These people could not tell the truth if their life depended on it. I also left a message for the owner to call me but he has never returned my cal either. I would never get another car from this place again. More