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Hendrick Chrysler Dodge Jeep RAM Wilmington

Wilmington, NC

4.9
716 Reviews

219 S College Rd

Wilmington, NC

28403

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716 Reviews of Hendrick Chrysler Dodge Jeep RAM Wilmington

December 24, 2024

This is the second vehicle we have bought here. We are very satisfied with the service! More

by mconerty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Esteves
December 23, 2024

Every time I visit, the service team is on point. They work hard to get my vehicle in and out in a timely manner and get the job done right! More

by LunarPixie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Woerner , Vincent Bing, Drew Claytor, Khristine Haar, Sheera King, Justin Austin
December 21, 2024

I brought my vehicle in for some unexpected repairs. It was fixed in a timely manner. Khristine was fantastic! My estimate and repair bill was a match. No surprises and was ready when promised! More

by foreveradad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristine Haar
December 20, 2024

Amanda from the service department did an outstanding job coordinating my factory recall maintenance action! She understood my personal time constraints and worked effectively to coordinate the maintenance More

by Maintenance recall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
December 20, 2024

They were very friendly and helpful get us what we wanted and it was fast and easy. More

by mcpheterst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Billard
December 19, 2024

I had my vehicle serviced last week. They were very busy as usual. They opened the door and everyone was ready to help. The process was quick and easy. Khristine was my advisor. She is a More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carmen, Khristine Haar
December 18, 2024

Regular service was handled very professionally and in timely manner. Amanda did an excellent job from getting me in at my scheduled time and keeping me updated on the progress. More

by leis_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in service dept
December 11, 2024

Allowed me to schedule an appointment during their holiday lunch. Appointment was for 1...lunch was till 1:30 according to the sign on the locked door. Really? xxx😡 More

by cld
Service Communication
Recommend Dealer
No
Employees Worked With
No individual
Dec 13, 2024 -

Hendrick Chrysler Dodge Jeep RAM Wilmington responded

Cld, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Mike Ellis at 910-777-5933. Thank you for your time and we look forward to hearing from you soon.

December 11, 2024

We worked with Patrick and he was helpful and explained everything in detail to us. He contacted the warranty company multiple times for us! We will definitely go back tonthis dealership! More

by t.ramz1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in service department
Dec 13, 2024 -

Hendrick Chrysler Dodge Jeep RAM Wilmington responded

T.ramz1001, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

Patrick and his team were excellent to work with. He gave me frequent updates on the status of my vehicle and was very informative. More

by carolcan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Woerner
Dec 13, 2024 -

Hendrick Chrysler Dodge Jeep RAM Wilmington responded

Hello Carolcan, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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