Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

New car purchase that didn’t happen What can I say but disappointment is the name of the game. If you go thru a hard time then the lenders will NEVER let you forget it even when you’ve w What can I say but disappointment is the name of the game. If you go thru a hard time then the lenders will NEVER let you forget it even when you’ve worked so hard to rebuild your name over a period of 6 YEARS. People are just a number. Simple as that. You want to feel like a winner. Want to be treated with respect. Want to get the car/truck of your dreams but you’ll end up settling or getting nothing at all if you’re not a high enough number. Never felt so much like a loser. Like I’m not now nor ever will be good enough for “the banks.” I’m really mad at myself for feeling like the dealership could live up to my expectations as the radio commercials had me believe but they’re just like the banks, when you aren’t good enough they shoo you out the door. You can almost feel it hit you in the xxx as you leave once again in defeat. At least my parents had a good experience there. More

Awsome Experiance. I went in to test drive a new Gladiator and ended up driving it home. I loved the Jeep and the sales people were very friendly and knowledgeable. No I went in to test drive a new Gladiator and ended up driving it home. I loved the Jeep and the sales people were very friendly and knowledgeable. No pressure. They gave me a very good deal and i ended up buying it the same day. Both Christian and Tyler were very helpful. Thank you both, More

Worst Car Buying Experience Ever Don't buy a car here. I was lied to multiple times by my salesman about the availability of the car and what service and repairs were done to it. This Don't buy a car here. I was lied to multiple times by my salesman about the availability of the car and what service and repairs were done to it. This is a very dishonest dealership looking to get your money and shove you on your way. Customer service and professionalism at this dealership is non existent. If this dealership has a car you are interested in do your best to find it somewhere else, it'll save you a ton of time, money and headaches. More

Buying a jeep We felt comfortable there and not pressured about buying a vehicle Tyler was very helpful in helping us get to what we wanted without being pressured We felt comfortable there and not pressured about buying a vehicle Tyler was very helpful in helping us get to what we wanted without being pressured and that is what we like. We will not hesitate to recommend Tyler or your dealership in our future. And we will be back. More

Recalls with an oil chamge Fabulous staff with speedy results and knowledge. Terri was my service advisor and was very willing to check into a problem we thought we had. Turned Fabulous staff with speedy results and knowledge. Terri was my service advisor and was very willing to check into a problem we thought we had. Turned out it wasnt what we thought and he made sure we didnt have to pay extra for something we didnt need. More

Buy new jeep Our entire experience was as enjoyable as buying a car could be. The salesman John, was very friendly & knowledgeable. Enjoyed our experience there Our entire experience was as enjoyable as buying a car could be. The salesman John, was very friendly & knowledgeable. Enjoyed our experience there very much More

Great service, nice people Tom Defeo, a very kind man. I am new to North Carolina and he made me feel welcome. I was not just a number or another problem to deal with. He tre Tom Defeo, a very kind man. I am new to North Carolina and he made me feel welcome. I was not just a number or another problem to deal with. He treated me with respect, kindness and empathy, traits I have seldom seen from a car dealership. If his character is a representation of Hendrick Auto Plaza, Concord they have a referring customer for life, Thank you Tom More

Fast and easy It was fast and easy . All 10s across the board . I will definitely refer Forrest Wilkins to anyone !. There is not much more to say than IT WAS AWSOM It was fast and easy . All 10s across the board . I will definitely refer Forrest Wilkins to anyone !. There is not much more to say than IT WAS AWSOME!! More

Great job I had an good experience with Hendricks dodge. Keenan did an amazing job helping me and answering all my questions thank you guys for the great servic I had an good experience with Hendricks dodge. Keenan did an amazing job helping me and answering all my questions thank you guys for the great service and new truck. More

Fast, friendly service. Fast and friendly service. All issues with car were explained in detail before any work was being done. I was given regular updates. Service dri Fast and friendly service. All issues with car were explained in detail before any work was being done. I was given regular updates. Service driver took me to a nearby store to kill time. It was a great experience overall, and everyone at the store treated me like family. Highly recommend! More