Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Satisfied Everything was done to my satisfaction. The rep was courteous and knowledgeable. I was updated with the progress, etc. I always have a good experie Everything was done to my satisfaction. The rep was courteous and knowledgeable. I was updated with the progress, etc. I always have a good experience with the Hendrick auto mall service center. More

Challenger R/T Everyone I had contact with at the dealer to purchase 2019 Challenger R/T were most helpful considerate and professional. Without reservation I would Everyone I had contact with at the dealer to purchase 2019 Challenger R/T were most helpful considerate and professional. Without reservation I would recommend Hendrick auto! Thanks Hendrick for providing such a remarkable vehicle! Also recommend the Challenger R/T! Again thanks, Edward F. I am not related to anyone at dealership. More

Buyer Beware I bought a car from here in December. Robert was my salesman and he was great. I cannot say the same for the finance team. First, I waited four hours I bought a car from here in December. Robert was my salesman and he was great. I cannot say the same for the finance team. First, I waited four hours for Mark to meet with me and get this deal done. Then while looking over the contract I found errors- TWO different times. January- more errors are found and they FedEx new paperwork to me- TWO different times. Now I’m talking to Lee (Mark’s boss) and he tells me my January car payment will be taking care of by them. Great, as it should be. February- yet again more mistakes are found and they FedEx the paperwork to me again. They’re now at a total of FIVE MISTAKES on the contract! Lee tells me that my February payment will be taken care of for the inconvenience, as it should be because I can’t make a payment on a loan that technically hasn’t been executed yet. March- the paperwork is finally done and I’m able to register online with Chrysler and I notice only the January payment was made. So I call Lee on a Friday and ask him about it. He sends me an email showing two payments were made, but there’s an error on Chrysler’s end. He tells me he’s going to call them back after the weekend to straighten it out. It’s now Thursday and I haven’t heard from him, so I call his boss, Mike and tell him what’s going on and he says he’ll call me back. Guess what? He doesn’t and so I call him back on the following Wednesday and Mike puts Lee on the line so we can all chat to figure this out. Lee sits there and completely lies about saying the February payment was going to be made by them and even says he called me back. Flat out LIES and Mike sides with him of course. All Mike can talk about is how much money they lost on this deal and that there’s no way they’re going to make the February payment now. Today is now Friday (2 days since we spoke), the payment still hasn’t been made and Mike said he would call me back about this. No surprise that he hasn’t, so here’s my story. I’m hoping to warn people of their lack of integrity, and their shady and dishonest practices in the finance department. Update 3/22/19: Lee and Mike are trying to say they paid my December and January payment, when in fact my December payment came out of my own money in my down payment (which is stated in the contract) and January was indeed paid by them. So that still leaves my February payment unpaid by them. Lee also emailed me documentation showing “January and February payments made to Chrysler”, but all of a sudden it’s now December and January...oh, okay. Lying xxxxxxxx. More

Purchased a new 2019 Jeep Grand Cherokee from Greg Davis Great experience purchasing our new 2019 Jeep Grand Cherokee Limited from Greg Davis. Excellent, professional service through the sale process. We ha Great experience purchasing our new 2019 Jeep Grand Cherokee Limited from Greg Davis. Excellent, professional service through the sale process. We had been watching a particular Jeep that was "in transit" so I contacted them to see when it was to arrive. Greg figured out that it was on the remote lot waiting for inspection, etc. and had it moved up in que so we could pick it up today to fit our schedule. We filled out most of the paperwork online to keep our visit time at the dealership to a minimum as we had been in to test drive a Grand Cherokee on a previous visit with Lee Wells. More

Hellcat Redeye I contacted the dealership about a 2019 Hellcat Redeye that was in stock at their dealership. .I was put in contact with Mr. Greg Davis. Mr. Davis we I contacted the dealership about a 2019 Hellcat Redeye that was in stock at their dealership. .I was put in contact with Mr. Greg Davis. Mr. Davis went above and beyond to ensure the deal was satisfactory to me. He answered all questions and I was very comfortable with the purchase. The dealership is located over four hours from my home and I am glad I made the trip. I would highly recommend Mr. Davis and this dealership. More

Seamless and easy I was on a hunt for a new vehicle, so came across the 2019 Grand Cherokee in sting-gray. I instantly fell in love!! I researched the dealer and found I was on a hunt for a new vehicle, so came across the 2019 Grand Cherokee in sting-gray. I instantly fell in love!! I researched the dealer and found that it was Hendricks Chrysler dodge Jeep and ram in concord. I had heard good things about this dealer and felt it would be best to drive out there. My family and I were greeted by Greg Davis. He was so friendly and knowledgeable and helped make the long process of buying a new car much easier for me. I have had my new grand Cherokee for a week now and I still LOVE IT!! More

Ordering a Jeep Rubicon When ordering a Jeep Wrangler JLU Rubicon you are not simply ordering an SUV your ordering a specialized off road capable vehicle. Fortunately the di When ordering a Jeep Wrangler JLU Rubicon you are not simply ordering an SUV your ordering a specialized off road capable vehicle. Fortunately the dialog went smoothly because Gregory W. Davis is not just a salesman he is an off road enthusiast. When I started talking about Moab he not only knew about the place, he tackled the trails and obstacles with his own vehicle. He was also very helpful at critical points during the negotiations. Greg Davis was also very thorough when going over all the features at delivery. We went on multiple test drives in different Jeeps and with the one I ordered. More

Good parts, and scheduling. Too expensive for a 4 hour job. I called the parts department for a brake controller, and mud flaps for my 2018 Ram 1500 Rebel. 4 hour job, was charged $992.00 !!! I called the parts department for a brake controller, and mud flaps for my 2018 Ram 1500 Rebel. 4 hour job, was charged $992.00 !!! More

Factory Recalls Quick and Fast There were recently two factory recalls on my 2019 Ram Truck and making the appointment was super easy and then on the day of the repair I was not the There were recently two factory recalls on my 2019 Ram Truck and making the appointment was super easy and then on the day of the repair I was not there for very long. Great group of employees work there and I am happy with my service. More

TRANSMISSION WORK I have been dealing with this dealership in Concord, NC even though I live in Rock Hill , SC. Always quality work and customer service. They al I have been dealing with this dealership in Concord, NC even though I live in Rock Hill , SC. Always quality work and customer service. They always let me know when needed services are coming up. I travel so they always try to work with me and my travels. Never have been anything but happy hear. Richmond and Jeff know their cars and issues. I depend on them to keep me on the road and SAFE!!! Thanks Guys, Rick More