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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Concord, NC
1,479 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,479 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
October 16, 2019
Excellent Service Rebecca Bigelow is an outstanding Advisor and the mechanics did a very good job on my vehicle. It takes a person like Rebecca Bigelow to enhance the Rebecca Bigelow is an outstanding Advisor and the mechanics did a very good job on my vehicle. It takes a person like Rebecca Bigelow to enhance the Hendrick's organization. More
by C C
Employees Worked With
Rebacca Bigekow
October 14, 2019
Recalls and radiator leak. Great service and helpful technical advise! Had two recalls fixed and a leak in the radiator that was well explained and repaired. Both advisor and me Great service and helpful technical advise! Had two recalls fixed and a leak in the radiator that was well explained and repaired. Both advisor and mechanic were very friendly and helpful in making any decisions. More
by Robert M. Howard
Employees Worked With
Jeff Dumbaugh
October 11, 2019
Great Service!! The recall on my vehicle was complete and great service. Frank did a great job informing me when I vehicle will be finished. Once again great servic The recall on my vehicle was complete and great service. Frank did a great job informing me when I vehicle will be finished. Once again great service!! More
by jmjeffe2
Employees Worked With
Frank
September 24, 2019
Great Experience The sales team knew the vehicle inside and out. They were helpful, friendly, and kind. They took the time to explain every single feature. They were e The sales team knew the vehicle inside and out. They were helpful, friendly, and kind. They took the time to explain every single feature. They were extremely fair on the trade in and pricing of the vehicle. The finance team was also awesome to work with. i would not hesitate to recommend Hendrick Jeep to anyone. More
by Computerbux
Employees Worked With
Scott Spainhour, Greg Davis
September 23, 2019
Great Experience My experience with Hendrick was great. The service was professional, courteous and in a timely manner. I would recommend them to family and friends. My experience with Hendrick was great. The service was professional, courteous and in a timely manner. I would recommend them to family and friends. Look forward to the future dealing with them. More
by dmburns555
Employees Worked With
Jeff Dumbaugh, Doug Williams
September 20, 2019
Inspection, 75,000 mile service Great service; friendly staff; in and out in great time......less than 2 hours without scheduled appointment; will continue to come back for all maint Great service; friendly staff; in and out in great time......less than 2 hours without scheduled appointment; will continue to come back for all maintenance and service More
by Mike
Employees Worked With
Entire service team (don't have name with me of initial service agent)
September 16, 2019
Oil changer tires rotated. Courteous asks if they can help in anyway while your there . Sometimes the wait to get your service done is longer than I’d like Courteous asks if they can help in anyway while your there . Sometimes the wait to get your service done is longer than I’d like More
by LoisE
Employees Worked With
Gino Rocco Traettino
September 16, 2019
Nascar service I went in for a oil change rotation and inspection . Met by service writer name Frank nice guy helpful and knowledgeable also let me know I had a reca I went in for a oil change rotation and inspection . Met by service writer name Frank nice guy helpful and knowledgeable also let me know I had a recall and told I could get it done today .Once done offered me a ride to work and return pick up if I needed it clean fast and friendly and not a bad deal price wise either thanks see ya in another 5k More
by Britt's
Employees Worked With
Frank varela, Richmond Trexler
August 30, 2019
Easy, no pressure, and listened to what I had to say Went in with an issue with my old car ('12 Dodge Avenger) spoke first with Greg Walczak and he said I had a few recalls and would set me up with a ren Went in with an issue with my old car ('12 Dodge Avenger) spoke first with Greg Walczak and he said I had a few recalls and would set me up with a rental for the day so they could begin the repairs and take a look at my issue. I said I wanted nothing more than to fix the problem and have my car back. About 3 hours later he called saying they had run the diagnostics and the problem was extremely bad. He said to take my time and head up there so we could decide where to go. When I arrived my mind was set that I needed a car by the end of the day. Greg asked me to hold while he found someone to help. He introduced me to Jeff Stark. Jeff took time asking what I was looking for, and even though I had no idea, he was able to have some ideas. After a quick credit check (to see what I could possibly afford) and picking some colors and options Jeff took me on a test drive. I fell in love with the Jeep he had picked out for me. Once we sat back down we talked numbers, and with everything said and done he then introduced me to Ramone who made the financing part simple, easy, and quick while Jeff took care of transferring the plates from the old to the new vehicle. Once finished and a handshake later, I headed out to say thank you to Jeff and drive away in my new Jeep. But Jeff took extra time and sat with me in the car before I left and helped me understand different things about it. From the sound system, to the back-up camera, to other features on the vehicle. He went above and beyond and I cannot thank him, Greg, Ramone, and the manager David for what they were able to do for me. More
by Emissary
Employees Worked With
Greg Wlczak, Ramone Adams, David Pierce, Jeff Stark
August 28, 2019
Easy and no pressure Told them what I wanted, quickly found vehicle matching description. No pressure on the the financing stage, quick and efficient also. Even provided Told them what I wanted, quickly found vehicle matching description. No pressure on the the financing stage, quick and efficient also. Even provided lunch. Salesman explained the different buttons on the touch screen, paired up our phones for us. I hate buying a vehicle, but this was a pleasant experience. More
by stoots
Employees Worked With
Greg Davis
