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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.9
1,556 Reviews

7630 Hendrick Auto Plaza NW

Concord, NC

28027

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1,556 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

December 09, 2025

Thank you to Tom B. in service for an easy and smooth transaction when getting work done to my Jeep. Best in the business More

by Ttam8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Boyer
December 07, 2025

My wife and I had an outstanding experience at Hendrick Chrysler Dodge. We worked with Doug, Todd, and Jeff, and they were an absolute dream team. We had some specific requirements regarding our financing More

by ChrisR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd McGee and Jeff Stark, Doug Williams
Dec 08, 2025 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

ChrisR, thanks for your praise and kind comments about Doug and our team here at Hendrick CDJR of Concord. Your praise and kind words means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 06, 2025

Jeff Stark is a great salesman and I will do business with him again in the future. More

by Savagex2315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Stark
Dec 08, 2025 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Savagex2315, we are so pleased you enjoyed your visit with Jeff at Hendrick CDJR of Concord! Congratulations on your new vehicle! We hope to be of service to you again in the future. Best wishes, Hendrick CDJR of Concord.

November 29, 2025

I thought trade-ins were supposed to bringing more in value for used cars right now? Not costing $5,000 more on trades ins than 4 months ago. Run here! Concord is charging more for customer trade ins. R More

by twoputts80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager's dont value customers time. Second sales managers cant even find correct car on trade in there portal. Quoting incorrect pricing on new cars. Price on trade in isn't even near fair trade value. GM makes matters worse. Corporate contacted!, . .
Dec 01, 2025 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Twoputts80, we would like the opportunity to further discuss your concerns with you personally. At your earliest convenience, please reach out to our General Manager, Chip at (704)456-3000.

Dec 02, 2025 -

twoputts80 responded

No Hendrick management doesn't want to talk. Chip does nothing to help. Doesn't return phone calls after many attempts. Lies, makes excuses being a jerk. You can't talk to this guy. They send a letter asking you to get your car serviced elsewhere because of pricing and calling them out on trade in values. There trying to make up lost revenue any way they can. RUN RUN!!! Hendrick Management needs to be embarrassed. They advertise cars being new online when you get to the dealership they have 5,000 plus miles on a Riverrock Carbide Wagoneer.Try to sell you something else. They have a Navy Wagoneer Carbide on one now that has the same 5,001 miles on website when you look at pictures online but shows car is new. Not right misleading customers this way. They dont want to talk. The ask you to leave. I have email to prove it. Want to see it? It needs to go public!

Dec 02, 2025 -

twoputts80 responded

I just submitted my response after you sent me the letter asking me to not come back. Negative publicity just started and I will be in touch with your superiors if not legal after this! Run Run! Crooks!

November 14, 2025

Jeffrey Stark was awesome. His great humor and great customer service made our buying experience amazing! More

by Demetris W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Stark
Nov 18, 2025 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Demetris, we're happy to hear you had such a positive experience with our team!

November 14, 2025

Well I have to say, this was one of the most pleasurable new truck purchases I have ever made. First my Sales Person, Darren Dennis listened. He did not try to change direction, or act like he knew what I More

by AFSCHNITKER23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Dennis, Kent Davis
Nov 18, 2025 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you for the wonderful 5-star review, Afschnitker23! We’re glad you enjoyed working with Darren. He helps make our Team a great one and always delivers the kind of customer service we strive for with every customer. We appreciate your business, and we look forward to being your dealership of choice in the future!

November 08, 2025

Excellent experience! It was a great pleasure to work with Jeffrey Stark & Tyler Stone. I was able to get the Truck I wanted. They are very polite, knowledgeable and exper More

by Harvey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Stark, Tyler Stone, Miguel Chirino
Nov 12, 2025 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for the kind words and feedback, Harvey! Jeff and Tyler are exceptional members of our team. We appreciate you taking the time to review our dealership and for being a loyal part of our Hendrick CDJR of Concord family!

November 05, 2025

My wife and I went into the dealership to trade in our Tesla and either buy a 2025 Jeep Wrangler or 2025 Jeep Grand Cherokee L. Wasn't sure what to expect but Jeff and Ben both were awesome sales men. The More

by gambrej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Bartela, Scott Spainhour, Jeff Stark
Nov 05, 2025 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Gambrej, thank you so much for sharing your sales experience with Jeff and Ben! We are so pleased they went above and beyond for you, deserving your 5 Star Review! Congratulations on your new Jeep Grand Cherokee L and thank you for choosing Hendrick CDJR of Concord!

November 01, 2025

Purchased my Honda from Doug Williams. Great experience. The car price was the cheapest around. More

by Brandonspice89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Williams
Nov 01, 2025 -

Brandonspice89 responded

Purchased my Honda from Doug Williams. Great experience. The car price was the cheapest around.

October 31, 2025

Darren was super helpful. No xx. Straight to the point. It might have helped that I knew what I was doing. Great service from Darren, Mike & Scott! More

by Kelseygirl326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Scott Spainhour, . ., Darren Dennis
Nov 02, 2025 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Kelsey, thank you so much for sharing your sales experience with Darren! We are so pleased they went above and beyond for you, deserving your 5 Star Review! Congratulations on your new truck and thank you for choosing Hendrick CDJR of Concord!

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