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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.8
1,479 Reviews

7630 Hendrick Auto Plaza NW

Concord, NC

28027

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1,479 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

June 19, 2019

painless i have never had a better experience when purchasing a new vehicle , i do have one problem i have a irritating squeak in the back seat area? More

by judysjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Greg Davis
Jun 21, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Judy, thank you for taking the time to provide with a 5-star review regarding your recent experience with our sales team. Congratulations on your new Jeep! Unfortunately we would have to take a look at it to offer you some feedback regarding the squeak in the back seat, but you are welcome to reach out to our Service Director, Richmond at 704-456-3000. Thanks again!

June 13, 2019

Correct high engine idle problem for 1998 Jeep 5.9 engine Thoroughly diagnosed the problem and corrected with Chrysler replacement parts to correct the high idle engine problem. Corrected front and rear wheel More

by Robert T Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor -- Rebecca Bigelow and Shop Manager -- John Erickson
Jun 19, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Wonderful! Thank you so much for sharing your experience, Robert. We look forward to seeing you again here at HCDJRF of Concord.Wonderful! Thank you so much for sharing your experience, Robert. We look forward to seeing you again here at HCDJRF of Concord.

June 12, 2019

I wasn’t looking for a car I came there for service for my old car ended up talking to a salesman he got me approved so I stayed to see what could they do for me and they made i More

by Travis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Davis
Jun 16, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Congratulations on your new vehicle, Travis! We hope you enjoy it for many years to come. We look forward to seeing you again here at HCDJRF of Concord.

June 08, 2019

Great Experience! David, Jeff, and Scott are great to work with! I highly recommend this dealership to any on in the market for a new Dodge or Jeep! More

by Bport1717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, David Pierce, Jeff Stark
Jun 16, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for taking the time to review our dealership. David, Jeff and Scott are all wonderful members of our team here at HCDJRF of Concord. Please don't hesitate to contact us if we can be of any further assistance.

June 04, 2019

Thomas was spot on Hendrick service is over the top courteous, very well familiar with my Jeep. Went in for loose steering they had me out the same afternoon. Thanks More

by Boat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Defeo
Jun 11, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Wonderful! We appreciate you sharing your experience with us and look forward to seeing you again.

June 03, 2019

Customer support , on June 1 around 1230 I pulled into your dealership took approximately 5 to 10 minutes before someone Approach me I think someone should be recogni More

by Windspade1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richmond Trexler, Jeff Dumbaugh
Jun 11, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you for taking the time to share your experience with us and for your feedback. I will be sure to share your comments with our Service Manager so that we can work to improve. I am so happy to hear that Jamie was able to assist you. Please do not hesitate to contact us if we can ever be of any further assistance.

May 24, 2019

Great customer service I had a wonderful experience with Jeff Stark. I wasn’t originally scheduled to meet with him, but I’m glad it worked out that way. He was friendly, st More

by AHall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Jeff Stark
May 27, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for your wonderful review of Jeff. He is a great member of our team here at HCDJRF of Concord. If we can be of any further assistance, please do not hesitate to reach out to us.

May 23, 2019

recall update / replace battery/ truck tow Greg was very helpful and responded in a quickly manner to address the issues with my vehicle. Greg was very professional and I am satisfied with the More

by Dodge522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg (Not sure of last name)- Service advisor
May 27, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you so much for your review of HCDJRF of Concord and for your valued feedback. We appreciate your business and hope to see you here again in the future.

May 22, 2019

Excellent service Great service department and excellent quick lane staff. Very quick service. In and out in a very short time. Easy to work with and very competent. More

by Gunmanjosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cant remember names
May 23, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Gunmanjosh, thank you so much for taking the time to review our dealership and share your experience with us. We appreciate the opportunity and look forward to seeing you during your next visit.

May 12, 2019

Pleasant Experience I’ve visited this dealership after my original reason was to get some work done on my truck, previously contacted Keffer Jeep two times and was told More

by Salt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Spainhour, Greg Davis
May 13, 2019 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Wonderful! Thank you so much for sharing your experience. We look forward to seeing you again here at HCDJRF of Concord.

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