Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Concord, NC
1,439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,439 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
October 29, 2012
cory Lyle made buying my new Ram 1500 at your Dealership a great experence. His persistance in getting me a good deal is much appreciated. I have already given out 5 of his business cards to my associates a a great experence. His persistance in getting me a good deal is much appreciated. I have already given out 5 of his business cards to my associates at work. Thanks Jim Moore More
by jtmoore
Employees Worked With
Cory Lyle
October 08, 2012
I enjoyed my buying experience with Shane Watson. Very laid back, and easy going buying experience. I like a relaxed atmosphere when I do business. Jack Joyner.... laid back, and easy going buying experience. I like a relaxed atmosphere when I do business. Jack Joyner.... More
by Buckhorn
September 10, 2012
We were so pleased with the dealership and these three guys that we actually bought TWO vehicles from them in the same visit...one for me and one for my son. Lee seemed very forthcoming with information guys that we actually bought TWO vehicles from them in the same visit...one for me and one for my son. Lee seemed very forthcoming with information to help us land on a price for both vehicles. Alan was a joy to do test drives with, and was supportive of the vehicles we chose. Mark was a VERY patient finance consultant, who helped us get the best financing we could on both vehicles, and even stayed with us until nearly midnight to complete both transactions. They had exactly the vehicle I was looking for, and had multiple options to choose from for my son. I will definitely recommend this dealership to my friends, and will probably be back when my 14 year old daughter is ready to drive. Thanks very much to all involved for your patience, honesty, and the good deals we received. More
by deansteele5
Employees Worked With
Lee Brown, Mark Wright
September 09, 2012
We had an excellent experience at Hendrick of Concord. Everyone was extremely helpful with the sales process. At no point did we feel that this was the typical sales process that you would normally find Everyone was extremely helpful with the sales process. At no point did we feel that this was the typical sales process that you would normally find at a dealership. We were not pressured in any way and at no time to make a purchase. Natlie helped us narrow down what we were looking by going over all the options in detail, made sure that we were happy with the options we selected, and even spent time with us searching online inventories. She also on several occasions stayed late after closing hours to accommodate our working schedule. Victor the sales manager was able to make the experience even better by getting us additional discounts above and beyond the manufactures rebates. Even the finance dept was great, Mark did exactly what he said he could, he got us a better finance rate than our bank could and worked with us late into the night to finalize our transaction. He made sure we understood all of our paperwork as well all post sales options for service and vehicle protection. More
by wbuehler99
Employees Worked With
Natalie Lamer, Victor Rizk, Mark Wright
August 27, 2012
My daughter and I purchased a Jeep together and we needed some help with "creative" financing. Kimberly and Victor searched until 10pm and found us a great deal. I will definitely recommend Hendr some help with "creative" financing. Kimberly and Victor searched until 10pm and found us a great deal. I will definitely recommend Hendrick, especially Kimberly and Victor to anyone anticipating the purchase of a new Jeep. My daughter absolutely LOVES the new Jeep! More
by Kip Johnson
Employees Worked With
Victor Rizk
August 21, 2012
#1 DEALER AND DEALERSHIP BY FAR I WILL RECOMEND TO OTHERS 'THANK YOU JASON': Being a single mother of 4 children buying a vehicle has been a real source of stress and frustration over the past 10 years. I 'THANK YOU JASON': Being a single mother of 4 children buying a vehicle has been a real source of stress and frustration over the past 10 years. I have been sold one piece of junk and line of xx after another so when I pulled on the lot I was prepard for the lines as I aproached the sales team to see who pounced but instead I was greated by a suprising experiance. Jason did not try to feed me a line of bull or show me my dream car in a 2012 that I couldn't afford or a car that didn't fit my needs instead he said let me show you this van and you tell me what you think of it. I did not feal pressured or like I was being haggled. He actually did find me my dream van only it was at the right price. I feel like I stole it I have found my dealership for life and my car dealer. When I am ready for my daughters first car I know where I will go and who I will see and when I am ready for that brand new car I will buy from them. Thanks again we love our New "used" van. More
by supermommy222
August 20, 2012
Jason Hickey had great knowledge of the product. He was able to answer and question we had about every part of the process. He went through every part of the vehicle and mad sure we understood everything able to answer and question we had about every part of the process. He went through every part of the vehicle and mad sure we understood everything before we left the dealership. More
by suzanne.baucom
August 17, 2012
We went to purchase a mini van knowing full well that we have very bad credit,very little money to put down, and still owed a lot on the car we wanted to trade in. After looking at the vans we decided to tr have very bad credit,very little money to put down, and still owed a lot on the car we wanted to trade in. After looking at the vans we decided to try and fully expected to get a no as soon as they ran the credit reports. Instead of saying no they took the time to search the data base for what we wanted in a price we were willing to pay and then said lets try it. After submitting to all of the lenders and getting turned down they finally got one willing to tell them how much they would lend us. When they told us that we could not get the van without a lot more down they didnt just say good bye instead they told us what we could get. At first we simply said no and they said ok. There was no pressure to go with the other options they let us make that decision. We did decide to go with the option of a car that had more space than our current car. And so they continued to help us and even through in some tinted windows for us to keep the sun out of the kids eyes. We had a great experience and would go back for our next vehicle purchase. These folks are willing to keep trying so that you leave happy not frustrated. More
by JSAS
Employees Worked With
Natalie, Lee Brown, Michael Castelli
July 27, 2012
Found a T&C van on the website, was contacted by Shane Watson. We had the single best Car buying experience in 24 years. Shane is professional, courteous and respectful. I would buy another vehicle Shane Watson. We had the single best Car buying experience in 24 years. Shane is professional, courteous and respectful. I would buy another vehicle from Shane. Thanks. More
by Supahbee
July 23, 2012
I took my Chrysler van in for an initial power steering hose replacement. It was replaced although several days later I started to notice a fluid stain in my driveway which progressively got worse. I took hose replacement. It was replaced although several days later I started to notice a fluid stain in my driveway which progressively got worse. I took my van back in to this dealership thinking it was a brake problem only to find out the serviceman did not tighten the end of the hose he replaced. This took all day waiting to hear what the problem was. The service dept did state to me that the serviceman forgot to tighten the hose end. However, when I got the van home I started to notice the power steering was getting noisy. I checked the power steering reservoir only to find it completely empty. Okay they tightened the hose, but do I have to hold their hand to get them to fill the reservoir back up with fluid too. Come on guys ! What xxxxxx with a wrench did you people hire or is this typical of the service quality you offer ? Signed Never touch my vehicle again ! More
by william.nalbone
Employees Worked With
do not have service ticket with me
