Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

I bought a pre-owned Toyotta Corrolla 2010 on June 15, worked with Mark Breeden and then Mike Castelli. Overall it took more than 3 hours. I did not expect to find a Toytta at this dealer but was presentl worked with Mark Breeden and then Mike Castelli. Overall it took more than 3 hours. I did not expect to find a Toytta at this dealer but was presently surpsided to find one in very good condition for a reasonable price. We negotiated down $1,495 for the price of vehicle. Mark was very friendly and pleasant to work with. I had a plastic cover for passenger seat belt popped out of place and when I pointed it out, they gave me a "We owe" certificate to come back later to get it fixed. When I got home and inspected the car thorougly I noticed a right back speaker was not working and the driver's window seal was torn. I got a email from Mark monday morning checking with be about my experience with this dealership and I replied with the things I noticed are wrong. He advised me to call and schedule and appointment so service people can take a look and order the parts needed to replace those thigns. Yesterday I went there for my appointment and it took 1hr 40 mins and all the parts were replaced for me for free. I really like my new car, and will recommend this dealership to everyone. Thanks again, Viktoriya Rumyantseva More

paul was very great.He was very concern bout my well being.He answered all of my questions. I will let every person know how much wise and friendly paul is I wiil shouldly be back for my upgrede on my n being.He answered all of my questions. I will let every person know how much wise and friendly paul is I wiil shouldly be back for my upgrede on my next Ram 1500...lol More

We were very impressed with our visit from beginning to end. Everyone was very professional and helpful in listening to our needs. We arrived with no intention of being able to buy a new car but we were ab end. Everyone was very professional and helpful in listening to our needs. We arrived with no intention of being able to buy a new car but we were able to because of there diligence and expertise. More

I must say we were very impressed with Preston's attitude and understanding. My husband had visited the dealership alone first and had looked at a couple of vehicles. Since I am to be the primary attitude and understanding. My husband had visited the dealership alone first and had looked at a couple of vehicles. Since I am to be the primary driver of course he wanted me to be satisfied with the purchase so no decisions were made immediately. My husband brought me to the dealership after I had gotten off of work. I was very tired and the weather very rainy so I wasn't exactly in the mood to "make a deal". Preston was extremely understanding and did not make me feel hurried. We returned the next day and after some conversation with Preston decided to purchase. He was very knowledgable of the vehicle and pointed out several features that I had not noticed. I would definitely recommend to my friends or family to deal with Hendrick and especially with Preston. More

I went online to search for the vehicle I was looking for though my insurance assisted car buying service and was emailed automatically by a few of the dealerships in the area. Rob emailed me personally and though my insurance assisted car buying service and was emailed automatically by a few of the dealerships in the area. Rob emailed me personally and was the only one to actually call me expressing interest in my wife and I just looking at the Grand Caravan. We looked at a few models and decided to test drive to see what my wife and I thought of the handling. Never once did the price come up until we sat down and discussed if we wanted to look into purchasing. Rob was up front with me on the costs and worked with me in a way that I felt comfortable in the negotiation. A side note about him is that he was extremely friendly to my 2 year old who was comfortable enough to talk to him, showing his toy car and trains, in fact the whole staff at Hendrick was kind and understanding with my family even though we were there late and my son was on the verge of breakdown. I would definitely purchase a car from this dealership again and have already recommended it to my family. More

well i came in to find a car or truck to rebuild my credit and paul and sam came out talk to me about my options and suggested me to get into a new avenger and i didnt think they would but some how wit credit and paul and sam came out talk to me about my options and suggested me to get into a new avenger and i didnt think they would but some how with some miracle they got me into a 2013 avenger se v6 and wow you can ask for the best services and customer service and i do recommend this dealer to everyone and the finance manager was very good what he does because i was in and out with my paperwork More

Sam went above and beyond to get me a price that I could work with on my new Dodge Ram 1500. Great customer service. I will definately recommend Hendrick Chrysler Dodge Jeep Ram of Concord, NC to my friends work with on my new Dodge Ram 1500. Great customer service. I will definately recommend Hendrick Chrysler Dodge Jeep Ram of Concord, NC to my friends and family. More

Great car buying experience this past weekend courtesy of Alan Thompson, Paul Boyd, and Michael Castelli! Alan & Paul: you guys were great to work with, and your knowledge of the vehicles we were looking at Alan Thompson, Paul Boyd, and Michael Castelli! Alan & Paul: you guys were great to work with, and your knowledge of the vehicles we were looking at is top notch. Michael: thanks for getting us through the paperwork portion as quickly as possible. THANK YOU to all 3 of you for your patience and kindness with our little girls who were in full meltdown mode after spending the day there. :) We're looking forward to enjoying the Town & Country Limited and 300C for the next few years. More