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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.8
1,410 Reviews

7630 Hendrick Auto Plaza NW

Concord, NC

28027

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1,410 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

July 23, 2012

I took my Chrysler van in for an initial power steering hose replacement. It was replaced although several days later I started to notice a fluid stain in my driveway which progressively got worse. I took More

by william.nalbone
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not have service ticket with me
Aug 06, 2012 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Every thing customer stated is true! For this...we made the decision to replace the customers power steering pump at no charge. We, unfortunatley, are NOT perfect. The difference with the Hendrick organization is when we make a mistake we do not try to cover it up and we make it good. The customer's car is fixed at this point and time. Richmond Trexler, Service Manager

July 14, 2012

I recently got a used car from this dealership. One of the floor mats was missing. They didn't inform me about that. After I finished the paperwork, I noticed that the floor mat on passenger side was miss More

by nisalt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
July 13, 2012

This is a great dealership! Kimberly and Victor were great to work with. Product knowledge, as well as courtesy was wonderful. I got the Jeep I wanted at the price I wanted to pay. Highly recommend t More

by Kyle P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Rizk
July 12, 2012

I enjoyed the straight forward approach to my situation, and the honesty of what could be done and what couldnt. Friendly people who worked with me one on one to answer all my questions and suggest solution More

by kpm162
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Lyle
June 13, 2012

My thoughts about Lee Brown and Michael Castelli: Let My thoughts about Lee Brown and Michael Castelli: Let me start by saying I used to sell cars and have seen all the tricks and pressure that gets pu More

by kristinaabbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Brown, Michael Castelli
Jun 13, 2012 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Thank you for your feedback, it was a pleasure doing business with you.

June 11, 2012

We bought a brand new Town and Country. We had an extremely easy experience. We were in and out in a few short hours with our new car. The entire staff was friendly and helpful especially with my More

by Katiestavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2012 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Your feedback is greatly appreciated. Thank you!

June 08, 2012

I have bought many cars in the past but this was the most pleasant and easiest purchase I have ever made. The staff was great and I was in and out of there with my new Jeep Grand Cherokee in less than More

by vickywefald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Brown, Michael Castelli
June 01, 2012

Leland made it possible for me to make a title-to-title trade. I got what I wanted, and he got my '08 Compass with 37,600 miles on it. I like Henderson dealerships. I used to drive a Honda and had it servi More

by golfgirl44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Lyle
May 14, 2012

Leland and Kimberly were terrific! They were a pleasure to work with. I would recommend them to anyone buying a car. They made the car-buying process easy and painless. More

by drobinson88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 08, 2012

The Hendrick Dodge dealership was very helpful and made my car buying experience comfortable and easy. I will definitely refer them to my family and friends. More

by Djbarr07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Castelli
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