Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Excellent Customer Service Paul and Cory were excellent in finding the exact Wrangler I was looking for. They had to locate it from another dealer and got it here with in three Paul and Cory were excellent in finding the exact Wrangler I was looking for. They had to locate it from another dealer and got it here with in three days. I absolutely love it and so glad they were able to find exactly what I wanted. I feel I got a good price for all the options I got and upgrades. Thanks for all the help and kindness. More

Challenger RT I'm on my second Dodge Challenger RT in the last year and half. The first one was a purchase handled by Paul. They did not have the car I wanted on I'm on my second Dodge Challenger RT in the last year and half. The first one was a purchase handled by Paul. They did not have the car I wanted on the lot when I went in to look, but Paul was able to find it at another dealership and arrange a transfer. The only thing I didn't like about that car was the payment. I went back to Paul a couple weeks ago to discuss options for lowering my payments. I was able to trade in my 2013 Challenger for a 2014 Challenger with more equipment for less money. The 2014 is a lease (my first lease experience), but I feel like Paul explained everything to me and helped me understand that it really was a good deal. More

Right price and excellent quality service! We drove on down from Salisbury to Concord to just look and price out a Jeep. We weren't necessarily looking to purchase until 3 months later but they We drove on down from Salisbury to Concord to just look and price out a Jeep. We weren't necessarily looking to purchase until 3 months later but they gave us such a good deal we went for it. We got more than what we thought we needed for the price we wanted. They even threw in slusher mats and a great discount on the extended warranty/service. We will definitely be back in the future for our next vehicle purchase and I can't wait to see their new digs when it opens soon! More

Experience at dealership We had online communication with Jason Tarlowe about a vehicle we were interested in. Upon our arrival at the dealership we looked for and test drove We had online communication with Jason Tarlowe about a vehicle we were interested in. Upon our arrival at the dealership we looked for and test drove that vehicle. Jason was great with explaining the vehicles and finding out answers if he did not have them. Soon we decided to negotiate price. It took quite a while for us to finally come to a price that we could afford for the vehicle we wanted but we finally did with the help of the sales manager Victor. I placed Michael on my list of who I worked with because he finalized all of our paperwork for us. He had everything in order and that part was painless. Overall everyone was very nice. I wish the process of negotiating the price wasn't as difficult as it was but negotiating a price you can afford sometimes takes a long time. I would recommend working with Jason as he was friendly and went above and beyond answering questions about our vehicle. More

The Big Swede I saw the vehicle online and could tell by all the detailed pictures and the great internet price that this was definitely one I wanted to look at! I I saw the vehicle online and could tell by all the detailed pictures and the great internet price that this was definitely one I wanted to look at! I have been trying to find a newer vehicle for about a year and never felt comfortable at most dealerships and I always felt pressured to buy. When we got to the dealer we were welcomed immediately and offered assistance. Jorgen did SUCH an awesome job being patient with me and my fiance as I looked at the vehicle and test drove. He never made me feel like I had to buy the vehicle or any pressure or hard balling. He simply asked me what questions I had and then just enjoyed the ride and talked about other things. It was SO refreshing!! I decided to buy the vehicle and he was awesome through the whole process and made it the easiest car buying experience ever! The financing was an easy process as well and I never had any anxiety and they got me a great deal! I've already begun referring friends and family to this dealer! They are fantastic and Jorgen is the BEST! More

Great Experience , walked in to compare price, left with a NEW Jeep. Best price. explained what i could afford. Cory and Joe answered all my questions and met all my n , walked in to compare price, left with a NEW Jeep. Best price. explained what i could afford. Cory and Joe answered all my questions and met all my needs.Everyone i met was friendly and helpful. More

Fantastic Dealership! My experience with this Hendrick dealership was nothing short of amazing. The sales associates really helped me work through the process of buying a c My experience with this Hendrick dealership was nothing short of amazing. The sales associates really helped me work through the process of buying a car to make sure I got exactly what I was looking for. Turns out what they had in my price range exceeded my expectations of what I believed I would be able to get. Their commitment to professionalism really stood out. More

Friendly and committed service Overall experience was excellent. I really hadn't planned to purchase a car that afternoon but the sales team was so responsive to everything I reques Overall experience was excellent. I really hadn't planned to purchase a car that afternoon but the sales team was so responsive to everything I requested, I was quickly convinced this was the dealership with whom to do business. I had never purchased a car by myself but was able to follow the progression of the sale very easily. Even though the dealership closed at 8:00 p.m., the sales and financial staff willingly stayed and finished my purchase paperwork. More

A great mix of profesionalism and Freindliness I had a very buying pleasant experience, the agent did not try to upsell me, he worked within my budget to get me the best deal possible. Thanks. I had a very buying pleasant experience, the agent did not try to upsell me, he worked within my budget to get me the best deal possible. Thanks. More

I had a wonderful experience! Jorgen, "The Big Swede" was very helpful and knowledgeable about all of the vehicles. He had an answer for every question and was patient with me throughout the entir Swede" was very helpful and knowledgeable about all of the vehicles. He had an answer for every question and was patient with me throughout the entire experience. I would highly recommend this dealership and Jorgen to all of my friends and family. Thanks! More