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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Concord, NC

4.8
1,419 Reviews

7630 Hendrick Auto Plaza NW

Concord, NC

28027

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1,419 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

January 20, 2015

Great Experience !! I recently purchased a 2015 Dodge Durango , my salesman Jorgen Malmgren was awesome! he made it very plain and simple , easy to understand. Took time More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2015 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Laurie, Thank you for taking the time to review our dealership. Jorgen is a great asset to the team and we are elated that he was able to assist you in the manner that we expect to deliver to our guests and made it as painless as possible for you. We hope that you enjoy your purchase and hope to see you again soon at Hendrick Chrysler Dodge Jeep Ram of Concord.

January 20, 2015

Purchased a 2015 Chrysler 200 We had a great experience working with Britton Staton and Jerry Birenbaum at Hendricks Chrysler Dodge Jeep Ram dealership. Britton was able to help us More

by Woodworker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britton Saton, Jerry Birenbaum
Jan 22, 2015 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Woodworker, Thank you for taking the time to review our dealership. Britton and Jerry are awesome assets to the team. We are thrilled that they were able to assist you in finding the right car for you. We hope that you enjoy your purchase and hope to see you again soon at Hendrick Chrysler Dodge Jeep Ram of Concord.

January 13, 2015

Jorgen is awesome!! Jorgen did a great job explaining my new truck and I am very pleased with the experience and what he was able to do for me. If you go there, ask for T More

by sportsartist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2015 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

sportsartist, Thank you for taking the time to review our dealership. Jorgen is really awesome and we are glad that he was able to assist you in the purchase of your new truck. We hope that you enjoy your purchase and hope to see you again soon at Hendrick Chrysler Dodge Jeep Ram of Concord.

January 10, 2015

Purchased a Jeep Grand Cherokee Overland I had an excellent new vehicle buying experience with Hendrick Jeep. I worked with Paul Boyd and Victor Rizk. Both were great to work with getting t More

by JEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Brown, Victor Rizk, Paul Boyd
Jan 12, 2015 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

JEEP, Thank you for taking the time to review our dealership. Paul and Victor are an awesome duo to work with. And thank you for sharing your experience through the process, I will be sure to pass this suggestion along to the Finance Managers. We are glad that you would recommend us to others, enjoy your purchase and we hope to see you again at Hendrick Chrysler Dodge Jeep Ram of Concord.

December 31, 2014

Great I had a great experience salesman was a genuine great guy and made me feel at home and that he cared about getting me what I wanted. Totally great sal More

by bethyount
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 02, 2015 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Elizabeth Yount, We appreciate your feedback and we are glad that you had such a great experience! We hope that you enjoy your purchase and we hope to see you again at Hendrick Chrysler Dodge Jeep Ram of Concord.

December 30, 2014

Great Sales Experience I was shopping for a new Jeep for my daughter and I was introduced to Jorgen "The Big Swede" when I arrived at the the dealership. I am a bit of a fr More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2015 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Scott, Thank you for sharing this awesome experience!! We are glad that your daughter was surprised at such a wonderful gift! we hope to see you again soon at Hendrick Chrysler Dodge Jeep Ram of Concord.

December 15, 2014

ask for the Big Swede - Jorgen after a mediocre to bad start with other sales people, we were placed with Jorgen (the Big Swede). Though it took over 1/2 the day, he got us a great More

by scapegoatda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Brown
Dec 16, 2014 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

scapegoatda, Thank you! We love to see reviews that hit on the entire car buying experience...even the little bumps that can sometimes happen during the process. Jorgen (the Big Swede) is awesome and we are so glad he was able to help. We hope to see you again soon at Chrysler, Dodge, Jeep Ram of Concord.

December 14, 2014

Worse Experience Ever My hubby and I came here to purchase a vehicle and all they wanted us to do was sit down at a table where they were trying to tell us what we could a More

by EWS30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor Rizk
Dec 30, 2014 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

EWS30, Thank you for your feedback! We appreciate your efforts to help us make Hendrick Chrysler Dodge Jeep Ram of Concord the best it can be. I'm sorry to read that your experience with our sales department did not live up to the standard that we expect to deliver to our guests. Your experience has been escalated to our sales manager and will be used as a learning tool.

December 13, 2014

Excellent! The whole process of buying our 2014 Charger R/T was delightful to say the least!! Lee Wells was a pleasure to work with and I would DEFINITELY recom More

by danielle.r.durfee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Wells
Dec 15, 2014 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Lee Wells is definitely great to have on our team! Thank you for the recommendation and we look forward to seeing you again soon at Hendrick Dodge Chrysler Jeep Ram of Concord.

December 12, 2014

First car buyer As a first car buying experience, this went way better than anticipated! Randy was very thorough in his answers to all questions! Another thing that p More

by Lcarte43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Barber
Dec 15, 2014 -

Hendrick Chrysler Dodge Jeep RAM FIAT of Concord responded

Awesome!! Thank you so much for taking the time out to review our dealership. Randy is such a great asset to Hendrick Dodge Chrysler Jeep Ram of Concord! We look forward to seeing you again! Enjoy your purchase!

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