Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Best Dealership EVER!!! I can not express how pleased we are with the professionalism and customer service at Hendrick's of Concord! Due to circumstances out of control, we h I can not express how pleased we are with the professionalism and customer service at Hendrick's of Concord! Due to circumstances out of control, we have had to deal with several small dealerships outside of the Concord, NC area and they all need to come visit Hendricks and learn how to truly treat customers! Our most recent visit to the dealership was to purchase a new Jeep Cherokee and both Cory Lyle and Jerry Birenbaum both went above and beyond to ensure our satisfaction. Cory is extremely knowledgeable about all of the vehicles and helped us to make aan informed decision on which new Jeep to purchase. As this is our second purchase from Hendrick's, I can also verify that their Service Department is the BEST!! More

Superior Customer Service I had the most excellent customer service when I visited this car lot everyone was warm and welcoming also very friendly and went above and beyond to I had the most excellent customer service when I visited this car lot everyone was warm and welcoming also very friendly and went above and beyond to close the deal. More

replacing older truck Jorgen was exceptional in getting the truck I wanted and fit my needs. I am very pleased with the truck all around also with the service I received f Jorgen was exceptional in getting the truck I wanted and fit my needs. I am very pleased with the truck all around also with the service I received from Kyle in the service department when we brought the truck in to have a hitch added and bed top More

1 Happy Customer. My first experience with Hendricks CDJR Concord was getting the oil changed in my 1965 Dodge Dart. I used the coupon they sent to me and and it cost My first experience with Hendricks CDJR Concord was getting the oil changed in my 1965 Dodge Dart. I used the coupon they sent to me and and it cost less than If I did it myself. The service folks were friendly and very helpful. While I was waiting for my car to be done, I met Pruduct Specialist, Cory Lyle. I told Cory that I was getting the oil changed on my dart but my wife and I were thinking about getting a new suv in near future. Without any pressure, he graciously showed me some vehicles and answered every question I asked, truthfully. I told him I was not ready to buy that day and that I wanted my wife to drive too. He gave me his card and said just give me a call or come by when you are ready and we will drive some vehicles. No pressure, I like that. Cory was off when we came back to drive the vehicles but he said we could ask for Product Specialist, Rick Sayward. Just like Cory, Rick was no pressure and answered every question we had. We traded in our 1965 dart on a Jeep Cherokee limited that day. Thanks to all. More

Great Salesmenship When I went to Hendricks it was to browse only. Lashundra greeted us at our car and provided a friendly and comfortable experience over the next two h When I went to Hendricks it was to browse only. Lashundra greeted us at our car and provided a friendly and comfortable experience over the next two hours. Great personality and salesmen ship. Answered all of our questions and sold us on making a purchase. More

Great Experience After leaving Lake Norman Jeep, I contacted Hendrick to see what they could do for me. I worked with Dustin, a recently new employee who was exception After leaving Lake Norman Jeep, I contacted Hendrick to see what they could do for me. I worked with Dustin, a recently new employee who was exceptional. He showed me the vehicles that I was interested in and explained some of the new features that Jeep had added since our 2012 model. During the whole process, they weren't pushy, trying to trick or confuse me, or playing games. They quickly gave me a great price that we then were able to negotiate on. They cleaned the car all up, helped me move our items between cars and and then helped me set a few things up in the vehicle before I left. They seem to realize and understand that they don't need to sell cars, they just need to help people find the car that works with them and get them a fair price. I wish more dealerships would adopt that mentality. More

"Wonderful Experience" With the help of Jorgen, I just traded in my '12 Challenger on a '15 Challenger. He made the entire buying process enjoyable and fun. Jorgen is very With the help of Jorgen, I just traded in my '12 Challenger on a '15 Challenger. He made the entire buying process enjoyable and fun. Jorgen is very knowledgeable and goes the extra mile to make sure you get the best deal. He also helped me find a reliable used truck. As long as Mr Hendrick employs people like Jorgen, HCDJR will always be the first stop in all of my future auto buying needs. More

Great Experience Thanks to Jorgen,my husband was able to get the vehicle of his choice in an hour. Jorgen was friendly, knowledgeable and made the experience easy. Gr Thanks to Jorgen,my husband was able to get the vehicle of his choice in an hour. Jorgen was friendly, knowledgeable and made the experience easy. Great experience and easy. More

great buying experience Thanks to Scott and the team at Hendrick I'm driving the car off my dreams. Scott helped me find exactly the Jeep I was looking for at the price I Thanks to Scott and the team at Hendrick I'm driving the car off my dreams. Scott helped me find exactly the Jeep I was looking for at the price I wanted to pay. The buying experience was great - quick and painless and before I knew it I was driving home in my new Jeep. Highly highly recommend!!! More

Jorgen is the best !! I recently purchased my first car and Jorgen made the process super easy and enjoyable! I will definitely be back to see him for all my future car nee I recently purchased my first car and Jorgen made the process super easy and enjoyable! I will definitely be back to see him for all my future car needs!!! More