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Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
Concord, NC
1,419 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,419 Reviews of Hendrick Chrysler Dodge Jeep RAM FIAT of Concord
July 16, 2015
New work truck I was in search of a new work truck and was recommended to try Hendricks dodge. We went up there. First off I've been to alot of dealerships and this I was in search of a new work truck and was recommended to try Hendricks dodge. We went up there. First off I've been to alot of dealerships and this one by far is the most organized and we'll kept that I've seen in a very long time. Soon as we got there we were welcomed by the staff and asked if we needed help. We said just wanted to look around. Now most dealerships would try to push you into something by now but not them. Very polite and said with a smile. If you have any questions we're happy to help. And with that my brother and I looked around the lot at your own pace. Found a few trucks we liked. Then we went to find a staff member to take to. All in all a very smooth and helpful dealership. They worked with us and helped me get into a new 2015 ram worktruck. I'm very pleased with them and will do business with them again. More
by Turtlester
Employees Worked With
Scott Codespoti
July 14, 2015
NEW DODGE DART I would recommend Tom Boyer if you are in the market for a new vehicle. He was very helpful in helping us purchase our new vehicle. He went above and I would recommend Tom Boyer if you are in the market for a new vehicle. He was very helpful in helping us purchase our new vehicle. He went above and beyond to get us what we wanted. More
by Mike
Employees Worked With
Tom Boyer
July 03, 2015
New Dodge Ram Purchase Purchased a new Dodge Ram pickup after a poor experience with a Ford dealer. Richard Sawyer is by far the best salesman I have ever dealt with in a ve Purchased a new Dodge Ram pickup after a poor experience with a Ford dealer. Richard Sawyer is by far the best salesman I have ever dealt with in a vehicle purchase. There are no high pressure tactics or tricks. Took all the time I needed to explain various model years and deals available. Very pleased with this experience. More
by Paul
Employees Worked With
Richard Sawyer
July 01, 2015
We love our new Grand Cherokee!!! Lashanda has been wonderful in helping my husband and I with our car buying process. She helped us trade out of our 2013 Grand Cherokee into and brand Lashanda has been wonderful in helping my husband and I with our car buying process. She helped us trade out of our 2013 Grand Cherokee into and brand new 2015 with more bells and whistles. More
by mary.surgeon
Employees Worked With
Lashanda Preston
June 29, 2015
Great Service!! As always Great Service all around. Came in for an oil change and to look at a truck. Mentioned the truck and where taken out to look at it and fell i As always Great Service all around. Came in for an oil change and to look at a truck. Mentioned the truck and where taken out to look at it and fell in love with it. Bought my Dart in 2013, and just bought the 2007 Dakota. From the time we drove on the lot to the time we left, service was Great and never pressured to buy. Always felt welcomed and part of a BIG family when having any service done on my Dart and look forward to the continued Great Service with the Dakota. More
by danielle.kherron
Employees Worked With
Jeff Dumbaugh
June 29, 2015
Great Sales Experience I don't know why I wasted my time with the four different Triad area dealers. Hendrick has the best customer service, selection, pricing and the very I don't know why I wasted my time with the four different Triad area dealers. Hendrick has the best customer service, selection, pricing and the very best sales team. If you don't live in the Concord area, it is well worth the drive. Many thanks to Stan Boyd (1st phone contact) and Tom Boyer (Sales guy) for making my purchase seamless. I am so glad I made the drive to Hendrick in Concord! More
by Maggie
Employees Worked With
Lee Brown, Stan Boyd, Thomas Boyer, Lee Brown
June 24, 2015
Exceeded our expectations.. .................... I take great pleaser in writing this review for Hendrick Chrysler Dodge Jeep RAM of Concord. I knew exactly what vehicle I wante .................... I take great pleaser in writing this review for Hendrick Chrysler Dodge Jeep RAM of Concord. I knew exactly what vehicle I wanted prior to coming to the dealership. Seen it online, came to the dealership and was helped by Mr. Brittain Staton. I told Mr. Staton what vehicle I was interested in, he whipped out his smart phone and ask is this the one, I replied yep. Two minutes later he brought the vehicle to the front of the dealership for my wife and me to see. I must say Mr. Staton was very confident and knows how to communicate to and deal with our needs. Within 10 minutes of talking to us he knew he had sold us our new Dodge Ram 1500. Now on to see the finance office to close the deal. WOW....met with Mr. Mark Wright. Get ready his job is not only to explain your financing but to sell you an extended service contract and an oil change program. This is not a bad thing just make sure you can afford it and if it for you. Spent about two hours with him which I though was a little too much time, but left satisfied. Before leaving Mr. Brittain had transferred all my personnel belongings from my trade in to the new vehicle and showed us how to operate all our new bells and whistles on the Ram 1500. I will recommend this dealership to my family and friends. Thank you again Mr. Staton. More
by Lee3040
Employees Worked With
Brittain Staton, Mark Wright
June 24, 2015
Great customer service We popped in to look at mini vans. We were fairly particular about what we did and didn't want. Our salesman, Todd Testa, worked hard to find just wha We popped in to look at mini vans. We were fairly particular about what we did and didn't want. Our salesman, Todd Testa, worked hard to find just what we were looking for in a van. There was a "hiccup" along the way but a resolution was quickly found. All in all, we are very pleased with our new van. More
by Citigurl
Employees Worked With
Todd Testa, Jerry Birenbaum
June 23, 2015
Happy wife happy life. My wife and I decided to swing in to the dealership on a Saturday and were welcomed in the parking lot by Dustin Griffin (our salesman) he pointed out My wife and I decided to swing in to the dealership on a Saturday and were welcomed in the parking lot by Dustin Griffin (our salesman) he pointed out that he noticed the Star Wars stickers on the back of our van and I knew that I could work with a man that could could understand the reference and name the AT-AT. He introduced himself professionally and greeted my whole family including my young children; after a discussion about my wife and I's desires in a vehicle he grabbed the keys to the exact vehicle my wife was thinking of. To me I felt it was very important that he listened to my wife (she will be the driver) and not just talked with me. The whole process I felt like he was on my side, he even found that my company had substantial discount. The management was friendly and interactive with all the employees and customers, I felt like the whole dealership was running effectively despite being extremely busy. When it came to the financial segment of the purchase, John Cauble was very helpful and efficient, he showed me the value in many of the programs offered with the car, and also made me feel good about being a return customer. After finishing up the car was ready to go and unfortunately my cell phone was dead so I could not take a picture of the stickers that started this whole process so Dustin was kind enough to take a picture of it and send it to me so I will have the memory. Thank you Hendrick Chrysler Dodge Jeep RAM of Concord for a wonderful purchase experience and continued customer service. ' Chris More
by darkcastle75
Employees Worked With
Dustin Griffin
June 03, 2015
Best new car buying experience!! This was truly the easiest new car purchase I have ever had. Scott Spainhour went above and beyond to help me out and even conducted the delivery a s This was truly the easiest new car purchase I have ever had. Scott Spainhour went above and beyond to help me out and even conducted the delivery a second time after I surprised my wife with the car so she could learn all of the features. As for John Cauble...most finance managers make you feal pressured...not John...a very pleasant experience. Thanks again!! More
by RobertL
Employees Worked With
Scott Spainhour
