Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Friendly staff Worked with Cory for a long day at the dealership to get me in the car I wanted at the price I wanted. All staff were very friendly and sales staff wa Worked with Cory for a long day at the dealership to get me in the car I wanted at the price I wanted. All staff were very friendly and sales staff was honest throughout. Stan was great and worked through the paper work very quickly and answered all questions I had expertly. More

Great Jason was a great salesman he battle for me to get me the best price on my trade in he was honest and straight forward good experience Jason was a great salesman he battle for me to get me the best price on my trade in he was honest and straight forward good experience More

Internet Sales I was able to find my car online and work out a deal over the phone. I went to the dealership and signed my paperwork and picked up my car. The proces I was able to find my car online and work out a deal over the phone. I went to the dealership and signed my paperwork and picked up my car. The process was very quick and painless! :) More

best vehicle buying experience best experience I have had buying a vehicle. Jason was great in every aspect. he did not pressure or rush me to make a decision. he took his time and best experience I have had buying a vehicle. Jason was great in every aspect. he did not pressure or rush me to make a decision. he took his time and showed me what he had in stock and let me take as much time as I wanted. even negotiations did not take long which was great. I will definitely go back when I purchase another vehicle. More

They were professional, considerate of our time and very direct and answered all questions They did exactly what they promised. We highly recommend this dealership and this salesman! direct and answered all questions They did exactly what they promised. We highly recommend this dealership and this salesman! More

Excellence in all respects Bought a 2015 Ram 3500. Dealt with Scott Codespoti. A true professional and super courteous and knowledgeable. Spent a lot of time with Scott prior Bought a 2015 Ram 3500. Dealt with Scott Codespoti. A true professional and super courteous and knowledgeable. Spent a lot of time with Scott prior to buying my truck, especially him knowing exactly the type of truck I needed for towing. A gold star for Scott and true professionalism for the dealership. More

Friendly, very experienced Staff! I was blown away by the difference in the customer experience offered by the very friendly, very experienced staff! The sales team actually wanted to I was blown away by the difference in the customer experience offered by the very friendly, very experienced staff! The sales team actually wanted to try and sell me what I wanted, instead of trying to sell me what they wanted me to buy. From beginning to end, great customer experience and will have my business for a long time to come!! More

Beyond Expectations I live in Massachusetts and on the Saturday before Columbus Day I towed a Uhaul trailer to Charlotte NC to visit family. I had learned the lights on t I live in Massachusetts and on the Saturday before Columbus Day I towed a Uhaul trailer to Charlotte NC to visit family. I had learned the lights on the trailer weren't working so I checked the hitch plugs to find no power and no blown fuses.I walked into Hendrick Jeep on Saturday morning and explained if I didn't get the hitch wiring to work, it would cost me over $200.00 to leave the trailer. They were completely booked but said if I left my jeep they would see if they could fit it in. Later that afternoon, Service Advisor Tom DeFeo called to say they found the problem and fixed the wiring and asked me who installed the hitch. I explained I had it installed at Harr Chrysler Jeep in Worcester MA. He then said that because I went to a dealer I had expected it would be done right and it should have been. He then said he would not charge me the normal $175.00 to install a towing module and program computer to recognize the hitch, which is what Harr did not do. He designated the work under warranty, said there was no charge and I could pick up any time. I can't say enough for the integrity of Hendrick Jeep in Concord, NC. Knowing I lived 800 miles away and would likely never return for service, they went above and beyond my wildest expectation. I had originally picked Hendrick because my daughter-in-law's sister took her car to Hendrick Volkswagen exclusively. If you ever are in need of service in the Concord, NC area, don't even hesitate to go to Hendrick Jeep. I have never had an experience at a dealership like this before. More