Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

Brandon Bates delivered exceptional customer service! Purchasing a new vehicle is a big decision. I was fortunate to work with an honest sales man. I left the dealership feeling confident and valued. Than Purchasing a new vehicle is a big decision. I was fortunate to work with an honest sales man. I left the dealership feeling confident and valued. Thank you Brandon! Love my new Jeep! More

Happy Happy Happy Tom Boyer was awesome! Thank you so much! I am so excited about my new car and he was such a nice and down to earth guy! The whole experience was not Tom Boyer was awesome! Thank you so much! I am so excited about my new car and he was such a nice and down to earth guy! The whole experience was not a typical " car buying" one at all. He totally had MY BACK! More

Go see Spencer Boyd! We had the best buying experience ever at Hendrick Dodge all thanks to Spencer Boyd. He was very well educated in Dodge Challengers and other vehicles We had the best buying experience ever at Hendrick Dodge all thanks to Spencer Boyd. He was very well educated in Dodge Challengers and other vehicles which made our buying decision so easy. He managed our paperwork so well that total time was maybe 2 hrs and we drove away in our FIRST brand new family car! The quickness of the paperwork was greatly appreciated because we had our 3 yr old daughter! We love our new car and all thanks go to Spencer Boyd and the team players at Hendrick such as Paul Boyd and Victoria in Finance. More

Excellant service during the whole time Dear Tom and Victoria, You two were a great team together. You made me and my wife very comfortable and welcome while we were there. We wanted to t Dear Tom and Victoria, You two were a great team together. You made me and my wife very comfortable and welcome while we were there. We wanted to thank the both of your for your excellent experience you gave us. Thank you once again for all your kindness you showed us. More

Excellent experience My wife & I were in town for the Richard Petty Driving program. In between sessions we decided to stop in Hendrick Auto Plaza for a little muscle car My wife & I were in town for the Richard Petty Driving program. In between sessions we decided to stop in Hendrick Auto Plaza for a little muscle car test driving. During which we were introduced to Lee Wells and Jerry Birenbaum. After a lot of driving, talking and negotiating I cancelled our return flights, bought a 2013 Sparkling red Dodge Challenger and committed to the drive back to Wisconsin. What fun! Both Lee & Jerry were fantastic to work with! They went out of their way to keep us comfortable and engaged in the buying process without being pushy. We had a great experience and will remember this particular car purchase forever. We drove home via, blue ridge parkway, tail of the dragon and Million Dollar Highway. I wouldn't hesitate to fly down for my next car purchase! More

Todd Testa Todd helped me out a great deal. I wanted to trade in my 2012 Jeep Patriot for a Wrangler without putting any money down or upping my payment. I had Todd helped me out a great deal. I wanted to trade in my 2012 Jeep Patriot for a Wrangler without putting any money down or upping my payment. I had been to other dealers and they were unable to get me where I needed to be on a new or even used model. Todd worked with me and got me into a brand new model! He was awesome. Not pushy, just there to get me what I wanted. Awesome experience. Couldnt be happier. More

Above and Beyond Servicemen We have an used Chrylser Mini Van. It has been giving us problems recently. We decided to take it to a dealer, boy did we choose the right one. Tom De We have an used Chrylser Mini Van. It has been giving us problems recently. We decided to take it to a dealer, boy did we choose the right one. Tom Defeo is the service rep we met on arrival and from there we have been in good hands. He has taken the time to put us at ease. Never have I had an experience with a mechanic, service rep, or saleman for that matter where I felt they had my best interest at heart. Tom kept us in the loop never did he make a decision without our consent. He gave us quotes, possibilities and options. Now get this...They fixed what they could and let us know to dig deeper into the problem would probably cost us more than the van was worth(it has over 200k miles) I appreciated that honesty and condor. You just don't find that today. The van of course runs better than it did and we're completely satisfied with service provided This may sound like a cliché but -Tom made us feel like family. My hats off to Hendricks Concord. They're hiring the right people and have created an atmosphere for excellence. More

first car buying experience Being that it was my first car buying experience I was nervous and anxious to begin this journey. However, those at Hendrick Chrysler Dodge Jeep were Being that it was my first car buying experience I was nervous and anxious to begin this journey. However, those at Hendrick Chrysler Dodge Jeep were professional and patient with me. I ended up walking out with my dream car and paying what I wanted for it. Very reasonable, respectful people looking to help those find what they are looking for! More

Great experience and drove off with my dream car Thank you to Hendrick dealership and Tom Zulli for making the car buying process stress free and ideal. I got the car I wanted and more for the best Thank you to Hendrick dealership and Tom Zulli for making the car buying process stress free and ideal. I got the car I wanted and more for the best deal I could get in town. Tom and his manager took the time to listen to what I needed and wanted and found the perfect car and deal for me. I couldn't be happier with the service and attention I got. I highly recommend them to any body looking for a car. Thank you!!! Ana S. More

Nice Experience and Great Service from Spencer in Sales Let me start by saying that I HATE the process of buying a new car. With everything else in life that you buy, the price is clearly listed and that's Let me start by saying that I HATE the process of buying a new car. With everything else in life that you buy, the price is clearly listed and that's what you pay for it, but with car buying, the listed price is always jacked up and you have to haggle and negotiate for a decent deal. We had spent several weeks searching at numerous car dealerships in Charlotte, Rock Hill, Concord, and the NC triad region. Almost everywhere we went, we had to deal with "cheezy" sales people that had the stereotypical "used car salesman" personality, even though we were dealing with reputable franchise dealerships and looking at new cars. Most of them gave us a condescending attitude when we tried to negotiate and said "this is the final price, as low as we go", only to call us back the next day to offer a better deal on what had been the "final price" the day before. All that being said, we did NOT get that treatment at Hendrick Jeep in Concord. We were treated with respect and courtesy throughout the entire process. Spencer Boyd was our salesman, and he did a great job of assisting us with making our purchase of a 2015 Jeep Cherokee Trailhawk. We felt like we got a good deal on the vehicle, but what really made us decide to purchase from Hendrick Jeep was Spencer and the way that he treated us. Will def look here again the next time we purchase a vehicle. More