Hendrick Chrysler Dodge Jeep RAM FIAT of Concord

New Truck was not delivered clean We purchased a 2015 RAM truck at market price. Salesmen were very professional during the transaction. However the truck was delivered dirty. We misse We purchased a 2015 RAM truck at market price. Salesmen were very professional during the transaction. However the truck was delivered dirty. We missed the dirt at delivery, as it was the evening and we had previously drove and inspected the truck. Bed liner was dirty and the interior door pockets and dash had not been wiped clean. Basically Hendrick's team did not prep the vehicle properly as promised. Very disappointing that I have to detail a new vehicle day after I purchase it. More

Great Experience Buying a Jeep! I have owned fullsize pick-up trucks for several years now, but I had recently been thinking about purchasing an SUV. The Jeep brand has always intrig I have owned fullsize pick-up trucks for several years now, but I had recently been thinking about purchasing an SUV. The Jeep brand has always intrigued me so I went to Hendrick Jeep in Concord to see what they had to offer. I had already done a fair amount of internet research, and based on the options I wanted and the amount of money I thought I could afford to spend, I figured I would start my looking at the Jeep Cherokee. I met with Paul Boyd when I arrived at the dealership. We hit it off right away. No pressure from Paul. He provided a lot of information on the vehicles they had available that might meet my needs. We started off looking at a nicely loaded Cherokee Limited 4x4. It had all the options that I wanted. It was very comfortable and drove awesome, BUT, the interior was a little too small for me (big guy). Especially, coming from a full size crew cab pick-up. So, Paul showed me a Grand Cherokee Limited 4x4. After driving this one I was hooked. The Cherokee was a great SUV, but the Grand Cherokee was "just right" for me! I got the feeling Paul knew that would be the case. He just didn't push me, rather let me find out for myself. The complete experience at Hendrick Jeep was one of the best I have had. I am sure all their sales associates are excellent, but I highly recommend calling ahead and asking for Paul. OK, done with this review.... time to go play with the "new toy"!! More

FAMILY YES...FAMILY! Our experience with Francina, Derek & Stan was like coming home! Kindness, respect, laughter, and honesty! We love our 2011 Jeep Liberty YES...FAMILY! Our experience with Francina, Derek & Stan was like coming home! Kindness, respect, laughter, and honesty! We love our 2011 Jeep Liberty Limited! They've earned us for life!! Thanks so much. More

Loved the Hellcat and the Daytona Yes, the Sublime Green Hellcat and the new model Daytona were fabulous cars to see but they were not my reason for visiting Hendrick Dodge. My wife an Yes, the Sublime Green Hellcat and the new model Daytona were fabulous cars to see but they were not my reason for visiting Hendrick Dodge. My wife and I went there to test drive a Promaster City Wagon. I wanted her to see the vehicle. When we got there we were put in touch with Mr. George Bethune from the commercial sales department. George was very attentive and kind to us. One of the "Mysteries" I needed to solve with this vehicle had to do with the electronics of the vehicle. I needed to know if the long antenna on top of the van could be replaced with a shorter mast so that I could park it underneath my 80" carport. The van itself is 74" from the ground up to the high center but the mast, laid completely back (it moves a little) had a clearance of about 83". Backing into my carport the mast was going to catch and then bend severely to the point of perhaps snapping (it's fiberglass wrapped in thin and thick wire). So I needed a shorter mast and George was very helpful in solving this issue. He was very patient with us. I wasn't going to buy now and find out later I had a problem with parking. I could not modify the carport (aluminum and steel). I did not buy the van at Hendrick Dodge. It was not the exact model I was looking for. George was very helpful and even said he could probably find the van in the color and features I wanted at the port but I still wanted to shop all the dealers around so we said thanks. If Hendrick had the vehicle in the color and features I was looking for I would have been more than happy to buy from George. He knew his product very well and he was a kind easy gentleman to converse with. No aggressive pressure. If you're looking for a commercial vehicle or two or ten...George is the person to look up at Hendrick Dodge. No doubt about it. Thanks George for all your help. Kerry P., Charlotte, NC More

Gerald was a professional through and through. He was thoughtful and helpful. Sat with me throughout and kept me informed. Lee Brown was helpful and friendly and very efficient. I would buy ther He was thoughtful and helpful. Sat with me throughout and kept me informed. Lee Brown was helpful and friendly and very efficient. I would buy there again. I love the truck. More

Smooth Sale Gerald Hollis was a pleasure to work with. He had good manners. He made the sales process smooth and kept us informed throughout the whole process. Gerald Hollis was a pleasure to work with. He had good manners. He made the sales process smooth and kept us informed throughout the whole process. More