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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,077 Reviews

4,077 Reviews of Heiser Toyota - Service Center

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October 20, 2023

Great service. Long wait time but worth the wait. Always bring my car here. Thanks More

by AEWILSON34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Driebel, Matt Foti
Oct 20, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 20, 2023

Quick and to the point when arriving. Represenative informed me of my options and the service was speedy as well. More

by ZADIDMATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Foti
Oct 20, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 20, 2023

They are professional and efficient. I never have to wait a long time before my appointment like some dealerships. More

by CONNIENCHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure.
Oct 20, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 20, 2023

Best experience I ever had with a car dealer in all departments. Our sales rep was exclusive, financing department was excellent and was not pushy in any way shape or form. Very relaxed comfortable dec More

by eyetechlaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
Oct 23, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 19, 2023

I liked James Hicks and love my car. There is a tapping noise from the engine. I brought it in yesterday and it didn't make the noise for the service guy... More

by jean32148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Foti
Oct 20, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear James was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

October 19, 2023

I went there to get an oil change and tires rotated for my rav4. After being there for 40 minutes, I got my car back. When I went there, my driver side tire had mud all over it. When I got my car back, my More

by Teeb
Recommend Dealer
No
Employees Worked With
Tom Lowther
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2100 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

October 19, 2023

Very helpful and courteous- done in a timely manner-appreciate the great service-thank you More

by JILLPOKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 19, 2023

Always getting me the best service for what my car needs now and in the future. More

by PJLDYBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Oct 20, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 18, 2023

Great service advisor, reasonable pricing & a comfortable waiting area - 10/10. Would recommend to anyone in need. More

by KYLE.SJOBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Driebel, Matt Foti
Oct 20, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 18, 2023

Love the service I will bring our other car in for service the staff is always good More

by BATTLE1GUDE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Oct 20, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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