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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,023 Reviews
Call Service Center (414) 357-2100

4,023 Reviews of Heiser Toyota - Service Center

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April 02, 2025

I was able to get my service request accommodated even though I had no scheduled appointment. More

by brianprospere39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 02, 2025

Nice place. Clean environment. Friendly employees. I would trust this dealership with the birth of my next child. More

by jtkionka
Recommend Dealer
Yes
Employees Worked With
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Gong
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Apr 02, 2025 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 01, 2025

Staff has been professional and courteous. Scheduling appointments has easy. Communication was excellent regarding service with updates and when vehicle has been completed. More

by cmontezon41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 01, 2025

Improved service and fair prices. This dealership has improved overall since my first time coming here for service. More

by IFRANKE.SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 01, 2025

I was impressed with Nate and the actions Toyota had taken for the repair. I’ve heard too many nightmare scenarios regarding other dealerships so I was a bit uncertain at 1st. But you guys definitely ra More

by controlstech777
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Heiser Toyota responded

Dear Valued Customer, We are so glad Nate and the Heiser Toyota team provided you with a positive experience. We're sorry to hear that you didn't have good experiences at other dealerships. We greatly appreciate your business! We look forward to your next visit.

April 01, 2025

Always a great experience getting service here. Thank you for taking care of me and my 4Runner More

by jctofte74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 01, 2025

Everyone was very friendly and helpful and my service was completed prompt and quick. My service was completed quickly More

by Stephen
Recommend Dealer
Yes
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Apr 01, 2025 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 01, 2025

Very helpful employees and great service on my car. I was given a time for my car to be done and it was done earlier than expected. More

by freeflowing2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
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Apr 01, 2025 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 29, 2025

If waiting time wasn’t 2. 5hrs. I would give a 5 Stars. The previous dealership I went to completed the same service in less than 1hr. More

by vangl03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 28, 2025

Mike Wemmer at Heiser Toyota really advocated for me and the needs of my car. More

by mhoppawillbrandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Heiser Toyota responded

Dear Valued Customer, We are so glad to hear that Mike Wemmer went above and beyond to provide you with a positive service experience at Heiser Toyota. Thank you for your business. We look forward to your next visit!

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