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Heiser Toyota
Milwaukee, WI
7,018 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,018 reviews
October 30, 2024
Chris was very helpful in the process of servicing my car and getting the right kind of new tires...kept me informed all along the way. and getting the right kind of new tires...kept me informed all along the way. More
by cp
Verified CustomerEmployees Worked With
October 30, 2024
Al was super helpful when buying my new 4Runner. He is kind, and not pushy. If you’re looking for a new car, talk to Al! He is kind, and not pushy. If you’re looking for a new car, talk to Al! More
by chsuttie
October 30, 2024
The dealer performed routine maintenance and inspection as part of the 10k mile checkup. Everything was fine but, the morning after, while driving in the dark, I realized they had switched the headlight fr as part of the 10k mile checkup. Everything was fine but, the morning after, while driving in the dark, I realized they had switched the headlight from auto to off and failed to switch it back. This created a dangerous situation and could have resulted in an accident. I'm a little concerned they did not set the lights back to auto. More
by fehl_mark
Employees Worked With
October 30, 2024
I bought a preownd car from this dear it's been a month still I am waiting for a second car key and missing headrest. There is no followup or any update from their end I am sending out msgs and there is no still I am waiting for a second car key and missing headrest. There is no followup or any update from their end I am sending out msgs and there is no response. Such a bad client handling. More
by harxxxx.dev2022
Employees Worked With
October 30, 2024
Easy to negotiate though I paid a little more and it was acceptable for me. acceptable for me. More
by r_koduri
October 30, 2024
Good overall! Once the communication was clarified between departments & the service work was completed. Thanks to Mr. James Hicks for mediating between department Once the communication was clarified between departments & the service work was completed. Thanks to Mr. James Hicks for mediating between departments. Your professionalism, excellence in communicating and connecting me with the service required has made for an overall positive experience! Certainly recommend Heiser Toyota for sales and service!!! More
by beccabeckp3
October 29, 2024
Excellent staff and service! We searched a long time to find a dealer we could trust. Heiser Toyota is that dealer! We searched a long time to find a dealer we could trust. Heiser Toyota is that dealer! More
by JOHNT10
October 29, 2024
I searched hard for my vehicle and Heiser found it and struck a fair deal…good folks struck a fair deal…good folks More
by sroeper
October 29, 2024
Chris was very pleasant to work with. Repair was done in a timely manner. I will recommend Heiser Toyota to my friends and family. Repair was done in a timely manner. I will recommend Heiser Toyota to my friends and family. More
by Jim2fliss@gmail.com
Employees Worked With
October 28, 2024
On time,nice communication between everyone, nice atmosphere for waiting guess, free snacks for. Guess , free coffees for guests… atmosphere for waiting guess, free snacks for. Guess , free coffees for guests… More
by ROGERAMYSAMUEL
Employees Worked With
