Heiser Toyota

Service advisor Lori and the tech (didn't catch his name) took the time to listen to the random symptoms my car was exhibiting... instead of relying only on the "diagnostics" whose results changed from day t took the time to listen to the random symptoms my car was exhibiting... instead of relying only on the "diagnostics" whose results changed from day to day. I'll never take my Toyota anywhere else for service. More

Al was honest, knowledgeable, and very responsive during our purchase of a used 2017 Sienna. He showed us a newer 2022 model and an older model of the Sienna, and negotiated the price fairly. He helped us p our purchase of a used 2017 Sienna. He showed us a newer 2022 model and an older model of the Sienna, and negotiated the price fairly. He helped us pick the model that had the features that were very important to us! He saved us from making a mistake going with another car at another dealership, which we would have regretted. We couldn't be happier and we will definitely reach out to Al next time we are looking to buy a car for our teenagers. More

Toyota offers quality customer service and reliable results as promised in a convenient location with a comfortable waiting area results as promised in a convenient location with a comfortable waiting area More

My experience at Heiser was wonderful. I was a walk in and immediately greated by Jorgo and he found a sales associate to show me around amd find the Sienna I was interested in. Al was I was a walk in and immediately greated by Jorgo and he found a sales associate to show me around amd find the Sienna I was interested in. Al was awesome to work with. He took time to understand why I was looking for a Sienna and went through all the features, hybrid system and tech. Coming to a deal was quick and painless. Jorgo was great to work with. He explained all of finance details and took time to go over the van to make sure I got all of the accessories I needed. More

We have been with Heiser and Altaf Hussain for over 20 years. I found Al to be honest and kind and always look for our best interest. years. I found Al to be honest and kind and always look for our best interest. More

Great service from the agent who assisted me. Definable coming back for better experience and referral. Definable coming back for better experience and referral. More

Service technician was very helpful, shared warranty and other information I questioned. Work was completed within the time they established. other information I questioned. Work was completed within the time they established. More

Very easy to schedule, service was quick and efficient, I will return for future service will return for future service More

Service was excellent. Tom in particular was incredibly helpful and easy to get along with. Tom in particular was incredibly helpful and easy to get along with. More

The service dept at the dealership is one of the worst I have ever dealt with. Bad customer service very unfriendly people. Long wait times. The service team can not perform the simplest tasks asked. For ex have ever dealt with. Bad customer service very unfriendly people. Long wait times. The service team can not perform the simplest tasks asked. For example update your oil change sticker, or rotate your tires like they were suppose to, or fill your tires with air. when they do rotate your tires they put your lugnuts on so tight they strip them so you cant get them off again and have to break them off. They place is a hot mess, I will never deal with this place again. EVER. Among a list of other complaints I can give about this place. I DONT RECOMMEND! More