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Heiser Toyota
Milwaukee, WI
7,417 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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March 27, 2025
He didn’t acknowledge my maintenance plan until I pointed it out and then I got my free service. it out and then I got my free service. More
by jidzikowski
Verified CustomerEmployees Worked With
March 27, 2025
They did not do a good job so I had to go back to fix it AGAIN. The fix was an alignment and when I got my car back the wheel was not centered!!!!!! Xavier never ordered my parts I had to call and do it all AGAIN. The fix was an alignment and when I got my car back the wheel was not centered!!!!!! Xavier never ordered my parts I had to call and do it all myself. Then they tried to scam me and charge me more than they said it would be. I showed them the paperwork and they fixed my pricing. HORRIBLE! The worst Toyota I have ever been at. Everything had issues. From my car work to ordering parts and pricing. Also, Xavier is rude terrible costumer service. Some lady that was taking keys and getting the cars in is horrible too. How come all employees are bad in every single department of this location. I would understand one bad employee but all of them? Wow More
by maldonadokehily
March 26, 2025
As I was in for a recall for the replacement of air bag sensors. On the first visit I inquired about the check engine light being on and asked what it would cost for an estimate. As I have a reader at home sensors. On the first visit I inquired about the check engine light being on and asked what it would cost for an estimate. As I have a reader at home I was able to see the code and clear it, but it came right back. I was just wondering how today when I picked up my car that the check engine light was off. I drove at least 50 miles today and it never came back. No mention of this was conveyed to me that it was cleared or why. More
by pgruenwald1
Employees Worked With
March 26, 2025
Kevin was friendly and nice. He know what we need to get done. Help us was fast He know what we need to get done. Help us was fast More
by herla93
Employees Worked With
March 26, 2025
It was a good experience; the staff was very helpful. I Would certainly return if buying another car. I Would certainly return if buying another car. More
by carbuyguy
March 26, 2025
Kevin was friendly and nice. He know what we need to get done. Help us was fast He know what we need to get done. Help us was fast More
by herla93
Employees Worked With
March 26, 2025
Heiser Toyota is very quick and efficient in their services to the customer. Well done every time. services to the customer. Well done every time. More
by anthony.bink
Employees Worked With
March 26, 2025
I enjoyed the communication that I had with the person that handled my car care. that handled my car care. More
by ESCHULFER
Employees Worked With
March 26, 2025
There was a clean waiting area with coffee. Also, the employees were helpful and friendly. Also, the employees were helpful and friendly. More
by lisaschultz1215
Employees Worked With
