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Heiser Toyota
Milwaukee, WI
7,844 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,844 reviews
January 04, 2026
This is the second vehicle I have purchased from Lori. She is awesome at what she does. Both times I worked with her were great experiences. Working with Lori in sales and Jakub in finance will streamline She is awesome at what she does. Both times I worked with her were great experiences. Working with Lori in sales and Jakub in finance will streamline your vehicle purchase. Thank you again for everything, I’ll buy then next one from you two in about two years! More
by Lukenorton2111
January 03, 2026
Was pleased with service offered by both Peter and manager Joe Would trust them to address future issues manager Joe Would trust them to address future issues More
by Greg F
Verified CustomerJanuary 02, 2026
Heiser and the staff take good care of me. Always reliable service I've bought five cars from Heiser I think that says a lot Always reliable service I've bought five cars from Heiser I think that says a lot More
by BDLAUTTAMUS
January 02, 2026
My first time purchasing from Heiser. I traveled from Illinois to purchase the Tacoma I wanted. Very pleasant experience. The salesman Jason is exceptional. We spent over an hour going ov I traveled from Illinois to purchase the Tacoma I wanted. Very pleasant experience. The salesman Jason is exceptional. We spent over an hour going over the vehicle. And the GM Gary Jaros personally thanked me. 🙂 More
by sjb716
January 01, 2026
Dug deep to find an issue that was covered under warranty. His customer service was excellent warranty. His customer service was excellent More
by BHoff2013
December 31, 2025
They resolved my squeaky brakes with a caliper cleaning. Waiting room was packed and many apologies for the wait as they were understaffed that day. Waiting room was packed and many apologies for the wait as they were understaffed that day. More
by SILAH
December 29, 2025
Quick and efficient. Liked the videos that the sent for an update. I had no issues Liked the videos that the sent for an update. I had no issues More
by chelsea26
Employees Worked With
December 29, 2025
Nice dealership, Al was knowledgeable and helpful. Was reasonably easy to agree on a price and it didn’t feel like I was being nickel and dimed like at some dealerships. Obviously they ask you to writ Was reasonably easy to agree on a price and it didn’t feel like I was being nickel and dimed like at some dealerships. Obviously they ask you to write these reviews, but I was happy enough to do it and write this which I think tells you enough about the experience. More
by wiki.pontoon-2k
December 29, 2025
Facing the shortage of time before Christmas. I wasn't sure my repairs would be done in time. Tom met the challenge provided me with excellant service in a timely manner. I wasn't sure my repairs would be done in time. Tom met the challenge provided me with excellant service in a timely manner. More
by scott.malley
Employees Worked With
