Heiser Toyota

Working with Joe Malinauskas was one of the best car buying experiences we have had. Joe was honest with us from the beginning of our car hunt and very respectful of our time. We wanted to get the bes buying experiences we have had. Joe was honest with us from the beginning of our car hunt and very respectful of our time. We wanted to get the best deal, but at the end of the day, really wanted to buy from Joe because he was responsive and worked hard for us. Another thing we really liked about the Heiser Toyota dealership is how accesible everyone was. We met the sales manager the first time in and the general manager our second time in. We have worked with many dealerships where the management team just "sits in a bubble"and watches what is going on but doesn't make an effort to talk with customers and that was not the case here. We haven't used the service department yet but plan on doing so when necessary. Would definitely buy from here again. More

This is the first time buying a vehicle that I can honestly say it was a pleasure. Everyone involved listened to what I wanted in the vehicle and when what I wanted was not in the 300 mile radius, th honestly say it was a pleasure. Everyone involved listened to what I wanted in the vehicle and when what I wanted was not in the 300 mile radius, they had Toyota build one and kept me in the loop the entire time. I despise the "haggling" that is involved with a vehicle purchase. At Heiser, the Ping-Pong pricing technique was not on the table...just the bottom line with trade, internet discount, and an additional "tent" discount. Everyone did what they had to do (including me) to put me in a new Toyota. The price was $250 over my bottom line (which I never mentioned), so the deal was done. Everyone I dealt with talked with (not to--big difference) me about the FAB of the vehicle in an intelligent, pleasant manner. When I left the dealership, I needed a drink, but not an antiseptic shower. I have already recommended Heiser to anyone who has asked. And I will go back, not only for service, but for another vehicle. More

I made a good decision getting two vehicles through Heiser Toyota. The salesman, Mr. Al Hussain was very attentive to our needs and made the entire process easy and fast. He knew exactly what we were l Heiser Toyota. The salesman, Mr. Al Hussain was very attentive to our needs and made the entire process easy and fast. He knew exactly what we were looking for. The financial process was also great and made easy: No hand written numbers: different number figures in were presented to us and we really appreciated the honesty at this dealership. I am satisfied with the overall experience. I will definitively go back. More

Heiser delivered on price and Roger made the process EXTREMELY easy, especially for someone out of town. We were able to get the deal done the day I drove there, and he kept me updated on the build and EXTREMELY easy, especially for someone out of town. We were able to get the deal done the day I drove there, and he kept me updated on the build and delivery of the car. He took his time to show me how everything in the car worked before I left. LIsa (?) who handled the paper work at the end was professional and organized. Thank you, Roger, and rest of staff! I would highly recommend my experience at Heiser. More

A few years ago I was treated badly by another dealer, and stopped in at Heiser to see what they would do. I met Al, and the rest is history. I have been 100% satisfied with all my transactions, and have and stopped in at Heiser to see what they would do. I met Al, and the rest is history. I have been 100% satisfied with all my transactions, and have always been treated with respect, courtesy, and appreciation. I love Toyota, and treat my cars very well, so trade-ins have always gone smoothly.On my last pick up of my newest car, Al came in on his day off to assure that everything went without a hitch. I have highly recommended this dealership in general, and Al specifically, to others. I couldn't ask for more! More

I always have a good experience here and that is why I keep coming back. James was friendly and always helpful.love my new car. Thanks James keep coming back. James was friendly and always helpful.love my new car. Thanks James More

I would say the price was fair for the vehicle, but I did find one cheaper in Chicago. When I brought this up to the sales manager he said that their document fees were higher when in fact they were not aft find one cheaper in Chicago. When I brought this up to the sales manager he said that their document fees were higher when in fact they were not after I called the Chicago dealership. Overall though Joe was a great salesman and excellent customer service. By far one of the best dealerships I have dealt with. More

I am very happy with my experience at Heiser. I have recently purchased my third camary, second from Heiser. They work hard to listen to what the customer wants and then do their very best to make you h recently purchased my third camary, second from Heiser. They work hard to listen to what the customer wants and then do their very best to make you happy. I could not be more pleased with the effort put forth by Brian Drewek. Due to his hard work I am now driving the car I wanted with all the options I wanted. He spent time making sure I understood all the new features of my car and made sure my bluetooth and phone were working before he let me leave the dealarship. This meant he had to stay late, I felt IMPORTANT and for that reason I would not hesitate to recommend Heiser. Sandra Cupps More

Outstanding deal with no hassles and no run-around. Highly recommended! Shopped a number of other dealers and Heiser could not be beat on price. Service so far has also been outstanding. Highly recommended! Shopped a number of other dealers and Heiser could not be beat on price. Service so far has also been outstanding. More

This is the third car I have purchased from Heiser Toyota. This purchase was in need of additional product information to make the correct choice. Warren Pope provided me a the data to make the c Toyota. This purchase was in need of additional product information to make the correct choice. Warren Pope provided me a the data to make the correct decision. He knows his product well and was a good guy to work with. Bill knows how to put the transaction together and has an eye for the details that the customer requests. These guys know how to listen to the customers needs as well as perform what they claim. Frank pays attention to the transaction details and made the business end of this pretty painless. The business end of the transaction is not the best part of the experience, however Frank made it easy. All of the individuals that I came into contact with at this store from the receptionist to the managers were very customer orientated. This is the best place in SE Wisconsin to buy a car. More