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Heiser Toyota

Milwaukee, WI

4.7
7,558 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,558 reviews

August 31, 2016

Great experience We chose Heiser because they happend to be the only dealership around that had the exact Toyota Highlander we were looking for. We had received an ama More

by Jennifer2984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex Holtz
August 30, 2016

Thanks David Vang Thanks very much to David and the team at Heiser. We were just wandering around the lot and David was the first person to come out and greet us. He wa More

by Grace Howard
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lis Arendorfer-Mess, David Vang
August 29, 2016

3rd rated service and execution of sales promise The dealership service is a total ripoff. 3rd rated service. They promised to get navigation installed in the car and rear view camera. The final prod More

by Krishna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Hussain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Joe Vicari
Sep 08, 2016 -

Heiser Toyota responded

Hi Krishna: Heiser sincerely apologizes for the misunderstanding and confusion here. We sincerely thought we could help you install the navigation system you wanted at the dealership level. We are sorry things did not work out to your satisfaction. Please know that we value your business and tried very hard to deliver the experience and vehicle you desired.

August 27, 2016

Brandon It was good 100% Shahat Mohamed Good Sales Men!! I think everyone should come get them an brand new car 2016 camry brand new. I love it More

by Brandon824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 24, 2016

HEISER ROCKS! WOW! I can begin to express the experience I'd encounter. First, I was hesitate to even dare to bring myself to them, already knowing I was ghost in t More

by ZHOUSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Vang
August 23, 2016

David Vang I had a good experience. David Vang came out and greeted me before anyone else. He was patient and calm and made me feel comfortable throughout the wh More

by Rachel5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vang
August 22, 2016

A+ for customer service ! I went to the dealership, not knowing what kind of car I wanted, but with great help, and long thought, I settled with my 2014 Toyota S. I was in love More

by Pakou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vang
August 17, 2016

EXCELLENT SERVICE AND GOOD DEAL I had a great experience buying my third Toyota Corolla in 26 years - my cars have all lasted 13 years (and more before I got a new one) and just gave More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Strzyzewski
August 16, 2016

A smooth, but long, purchase experience. Working with James was pretty good, he's friendly, happy, and didn't pressure me in the slightest. His no nonsense and no xxxxxxxx attitude was greatl More

by scottjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2016

Heiser experience I love my XB thank you shahat and Heiser. I will be back if I'm looking for another car. I liked the facilities.. I More

by Ayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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