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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,859 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 6,859 reviews

March 21, 2024

Prompt service The service tech was pleasant, responsive, and didn't pressure sale me I would come back More

by MPLOTKIN0
Recommend Dealer
Yes
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Mar 21, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 21, 2024

Everyone gave me space to look and evaluate in my own time. When I needed help they were there to answer questions and assist me in the entire process. More

by Pleased RV4 customer
Recommend Dealer
Yes
Employees Worked With
Colt Grandstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
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Mar 22, 2024 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that Colt had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 21, 2024

Darrin is a very pleasant and knowledgeable salesperson. He gave great communication and follow ups concerning getting the vehicle that I was looking for. I would definitely recommend Heiser Toyota as well. More

by AMeeks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colt Grandstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shardai Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Darrin and our team were able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 20, 2024

Darrin has done a wonderful job helping me select my 2024 Toyota RAV4 and making sure I stayed within my budget and tailored what was essential to my needs. The entire process went smoothly. I am proud to be More

by chazzy112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Heiser Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well with Darrin and congratulations on your new vehicle! We truly appreciate your feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 20, 2024

Every this is super easy, advisers are nice, waiting room is clean and comfortable. Always within the time promised. More

by AKLYNCH33
Recommend Dealer
Yes
Employees Worked With
Matt Foti
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Mar 20, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with Matt and our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 20, 2024

Excellent, reliable, friendly, experienced, warmly. Satisfied service for customers. That's all l know. Good coffee for free. More

by EYKHANT
Recommend Dealer
Yes
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Mar 20, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 20, 2024

When it comes to exceptional sales and customer service, Darrin Henry sets the gold standard. Not only is he a pro at answering every question with utmost patience, but he goes above and beyond by arriving More

by Derek Deprey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Heiser Toyota responded

Derek, We are so glad that Darrin had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 20, 2024

Excellent service Matt Foti courteous,professional and knowledgeable He helped me make an informed decision about the services needed More

by RICHARDSTRODESR
Recommend Dealer
Yes
Employees Worked With
Matt Foti
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Mar 20, 2024 -

Heiser Toyota responded

Richard, Thank you for your business and this review. We're happy to hear Matt and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 20, 2024

Matt Foti was courteous, professional and knowledgeable. He helped me make an informed decision about service needed More

by RICHARDSTRODESR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Heiser Toyota responded

Richard, Thanks for sharing your thoughts about your experience with Heiser Toyota. Matt and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 20, 2024

Max was great but the dealership was slow and backlogged. Short-staffed, but the staff did a great job. More

by arinolson77
Recommend Dealer
Yes
Employees Worked With
Max - did an excellent job.
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Mar 21, 2024 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Max here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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