Heiser Toyota

My oil change was good! James Hicks has always greeted me and my family with smiles and pleasant conversations. He has sold over six Toyotas to my family members which is a t James Hicks has always greeted me and my family with smiles and pleasant conversations. He has sold over six Toyotas to my family members which is a testament to his positive personality. More

Recall All was handled as described. No complaints. Waiting area is enjoyable and well stocked for the customers comfort. I've always been satisfied with my All was handled as described. No complaints. Waiting area is enjoyable and well stocked for the customers comfort. I've always been satisfied with my service experience.Thank You More

Excellent service experience! They are very punctual, nice atmosphere while you wait. And there is a snack bar available too. They are an honest operation and are not pushy on tr They are very punctual, nice atmosphere while you wait. And there is a snack bar available too. They are an honest operation and are not pushy on trying to get you to buy some service if you are not ready in addition to what you are having done. I have been to other Toyota dealers and they don't have the great experience that I have always experienced and received here at Heiser. More

Amazing Experience! It was the best car buying experience that we have ever had! Everything went smoothly from the moment we walked in the door until we drove off the lot It was the best car buying experience that we have ever had! Everything went smoothly from the moment we walked in the door until we drove off the lot. The salesman was very knowledgeable and enthusiastic about the products. He treated us like family and ensured that we had all our questions answered. The business manager provided the same excellent customer service. Will definitely recommend Heiser Toyota to others! More

Quick Repair I took my SUV in for troubleshooting. They were able to determine the issue quickly. They gave me the option to wait. I chose to come back. They ca I took my SUV in for troubleshooting. They were able to determine the issue quickly. They gave me the option to wait. I chose to come back. They called me back within the hour with the issue identified and repaired. Great customer service! More

Regular maintenance I have very good experience with maintenance work at Toyota Heiser. The whole process from scheduling to completion is easy and convenient. The work i I have very good experience with maintenance work at Toyota Heiser. The whole process from scheduling to completion is easy and convenient. The work is done with great quality. The personnel is friendly and professional. More

very satisfied. Joe was courteous and helpful. Service was prompt and Joe made sure I was kept informed as work progressed. He offered the best discount on the part Joe was courteous and helpful. Service was prompt and Joe made sure I was kept informed as work progressed. He offered the best discount on the parts needed. Thanks! More

Very satisfied excellent service Excellent service every time I bring my vehicle there. The people are very nice, excellent customer services, all the sales representative are nice, d Excellent service every time I bring my vehicle there. The people are very nice, excellent customer services, all the sales representative are nice, drinks, coffee, and snacks for customers while they wait for their car to be services, a little plays area for children’s. More

Amazing service. On the day I had my vehicle in for the 15,000 mile service the service department was extremely busy. What was supposed to take an hour took an hour a On the day I had my vehicle in for the 15,000 mile service the service department was extremely busy. What was supposed to take an hour took an hour and a half, no big deal I could obviously see the place was busy and I brought my homework to work on. The service advisor that was helping me came up and told me it was going to take longer and I said it’s fine I can see they are busy and he looked shocked that I was completely fine with it. I heard numerous customers get fairly rude to the staff because they were busy and the quote times were off, I think is is why he was shocked. The staff was super professional and never talked back or down the people who were being rude, I couldn’t have remained that professional. I would honestly come back here again to get my vehicle serviced and for sure will be back to trade my 2017 Camry in for a SUV in the future. More

We had a wonderful experience at Heiser! Jason, our salesman was extremely knowledgeable and gave us the best introduction to our new car that we’ve ever gotten when purchasing a car! He res Jason, our salesman was extremely knowledgeable and gave us the best introduction to our new car that we’ve ever gotten when purchasing a car! He respected our wishes and was able to find us the perfect car at a reasonable price! We would definitely go back to him in the future! More