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Heiser Toyota

Milwaukee, WI

4.7
6,985 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 6,985 reviews

August 30, 2019

First time buyer experience was GREAT! Al was an awesome sales rep to work with. As a first time buyer, he was a huge help and made it enjoyable! Thanks Al! More

by Taylor2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Heiser Toyota responded

Dear Taylor, Thank you for the 5-star review! We are so happy to hear that you had a great first time buying experience with us. Thank you for choosing Heiser and we hope to see you again soon. Enjoy your new ride!

August 30, 2019

Mr Al Hussain’s best Custmor service Everyone was very nice to work with!Mr Al Hussain is very nice,polite,friendly.He worked with us to make sure we got the best deal possible.I’ve been More

by Amit jaiswal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maureen Calmes, Lis Arendorfer-Mess, Christopher Hintze, Jaime Flynn, Taylor Nelson
Aug 30, 2019 -

Heiser Toyota responded

Dear Amit, Thanks so much for the 5-star review! We are so happy to hear that you had a great experience with us. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 30, 2019

Purchase of Rav4 Dealt with extremely knowledgeable people which made the process very easy ... would highly recommend this dealership for leasing and or buying. Gr More

by NPHILLIPS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Phillips
Aug 30, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review and recommendation! We are always happy to help. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your RAV4!

August 29, 2019

Excellent Al Hussain really did a great job. I highly recommend him. He was fair, helpful, professional and very friendly. The overall experience was excellen More

by PABTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that you had an excellent experience with us. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 29, 2019

great people were great and very friendly and attentive to our needs and questions. Service area is clean and comfortable. Our salesman knew the details of More

by TMSTAUFFACHER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the 5-star review! Glad to hear that you had a great experience with us. We greatly appreciate your business and hope to see you again soon. Hope you're enjoying your new ride!

August 29, 2019

25000 Maintence Check Everything was great other than it took over an hour to rotate tires which I thought was a little long. The service technician was excellent giving me More

by ldfman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Aug 29, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are always happy to help. We greatly appreciate your business and hope to see you again in the future.

August 29, 2019

Fast and easy Al was a great sales rep! He was quick and to the point and was able to work with me on a price. Overall a great experience More

by Bessenator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that you had a great experience with us. We greatly appreciate your business and hope to see you again soon. Happy driving!

August 29, 2019

Great care always Everyone is friendly and helpful everytime. I enjoy coming here even if its a bit of the way. My car is always taken care of and I'm always kept in th More

by JJIZLUCKY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Lor
Aug 29, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the 5-star review! We are always happy to help and we are glad to hear that your experience is great all around. We greatly appreciate your business and we look forward to seeing you again in the future. Happy driving!

August 29, 2019

Wonderful Experience! Mr. James Hicks was so patient and helpful. He never rushed me and answered all my questions. Mr. Hicks showed me all the features and once I selecte More

by Pleased RV4 customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are so happy that your experience with us was wonderful. We greatly appreciate your business and we are looking forward to seeing you again in the future. Hope you're enjoying you new RAV4!

August 28, 2019

Awesome!!! My experience was outstanding again with Heiser Toyota and Roger. From start to finish my leasing experience agin went perfect. Very knowledgeable and More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Garski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran, Chue Lee, Lis Arendorfer-Mess, Greg Garski, Bob Arciszewski
Aug 28, 2019 -

Heiser Toyota responded

Dear Chris, Thank you for the positive feedback! We are so happy that Roger and the rest of the Heiser team helped to make this experience go smoothly for you. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

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