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Heiser Toyota

Milwaukee, WI

4.7
7,445 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and ...
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,445 reviews

April 18, 2025

I was helped very good and everyone was so professional, and I want to give a big thank you to Jose or James I think he drove my stick shift card in . And he very nice . More

by cesar.703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Apr 18, 2025 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 17, 2025

Great Service and great staff and the work performed on my vehicle. Will be back. More

by Jgawronski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Heiser Toyota responded

Dear Valued Customer, We are so glad you experienced great service at Heiser Toyota. We are greatly appreciative of your business and look forward to your return!

April 17, 2025

Heiser Toyota has the best staff in the area! The service department is outstanding. I appreciate their knowledge and expertise. More

by TESS8294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 17, 2025

Mike is an excellent advisor. He is thorough in the details needed for both current and future service on my vehicles. He sets the bar high for advisor rating. More

by hunter42
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Apr 17, 2025 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 16, 2025

Kevin was amazing! His customer service was top notch. Very personable and knowledgeable. My appointment took longer than expected but he made it all worth my while. More

by CHRISHM33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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April 16, 2025

I had a great experience buying from Al and the Heiser team. I would definitely recommend them! More

by carbuyguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Heiser Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 16, 2025

Always return to Al to lease our vehicles Feels like working with family Very knowledgeable, kind, considerate, pleasant, and very easy to work with him More

by Tom & Becky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 15, 2025

Clean user friendly - professional- accessible - reliable - feel at home - long process- at pickup, car functions weren’t explained enough in detail More

by jabhiehl23
Recommend Dealer
Yes
Employees Worked With
Chad Covert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joanmanuel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Heiser Toyota responded

Here at Heiser Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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April 15, 2025

Curtious,efficient,clean. The staff all were very polite and friendly. I will definitely go back. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 13, 2025

Great service and customer relations. Have been a customer for years and will continue to be for years to come. More

by RREAGON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

RREAGON responded

Great to work with, from sales to service!

Apr 13, 2025 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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