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Heiser Toyota
Milwaukee, WI
7,443 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,443 reviews
November 27, 2020
Excellent service, good and clear communications about my needs. Friendly environment over all. The service and dealer departments send regular information about services and available price deals about new needs. Friendly environment over all. The service and dealer departments send regular information about services and available price deals about new cars. Though I might not any of the above, it is good to be contacted and given heads up. More
by TSEBAOT.HAILEMICHAEL
Verified CustomerEmployees Worked With
November 27, 2020
Chad Covert and Vincent Lor took excellent care of my car after losing my keys! Thank you for the speedy service to get me back on the road!! after losing my keys! Thank you for the speedy service to get me back on the road!! More
by JOE C
November 26, 2020
Had my car in the department for four weeks. Took quite a long time for them to diagnose the problem. However Vincent communicated with me regularly and could not have been more clear and helpful. I was give long time for them to diagnose the problem. However Vincent communicated with me regularly and could not have been more clear and helpful. I was given a very nice car to drive while my car was in operable. This was especially generous to me because my husband had passed away the day before and I had much to take care of. More
by Sue
Employees Worked With
November 26, 2020
This dealership continues to impress. Flawless customer service, and friendly staff. Forever a fan & customer. Kudos to the training staff of the individuals I had the pleasure of working with. service, and friendly staff. Forever a fan & customer. Kudos to the training staff of the individuals I had the pleasure of working with. More
by GRINCHMO
Employees Worked With
November 26, 2020
Bought our RAV 4 a little less than a year ago, and now getting mixed messages on what was specifically covered by the scratch protection plan. Otherwise, excellent service at Heiser. I rarely go anywher getting mixed messages on what was specifically covered by the scratch protection plan. Otherwise, excellent service at Heiser. I rarely go anywhere else. More
by GEBAUER
Employees Worked With
November 25, 2020
This dealership had great prices and Tria was very helpful. I was in and out a lot sooner then I expected. I would definitely comeback to this Toyota dealership. helpful. I was in and out a lot sooner then I expected. I would definitely comeback to this Toyota dealership. More
by JOE2246
November 25, 2020
Shane worked diligently on getting my part fast and under warranty! The best customer service is at Heiser Toyota! Thank you for the wonderful team work!! warranty! The best customer service is at Heiser Toyota! Thank you for the wonderful team work!! More
by troy_fergu
Employees Worked With
Shane
November 25, 2020
Usually I’m not a big fan of car salesmen but Al Husain was super friendly and easy to work with. Overall it was a good experience. was super friendly and easy to work with. Overall it was a good experience. More
by Berd
Employees Worked With
November 24, 2020
Incredibly helpful, and expedient. From test drive, to lease signing and delivery in less than 24 hours. Mr. James Hicks took care of business, to the fullest extent of his abilities, and left me feeling lease signing and delivery in less than 24 hours. Mr. James Hicks took care of business, to the fullest extent of his abilities, and left me feeling properly satisfied with my decision. More
by JTAYLOR34
November 24, 2020
Was treated wonderful, I love my new Highlander! Happy to work with Heiser knowing the family is the reason we picked Heiser!thank you for a wonderful experience! work with Heiser knowing the family is the reason we picked Heiser!thank you for a wonderful experience! More
by DJNEWSOM1
