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Heiser Toyota

Milwaukee, WI

4.7
6,847 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 6,847 reviews

May 02, 2024

Very pleased with the service and attention to detail and my concerns. Quick to bring my attention to necessary additional work that would help maintain my high-mileage vehicle. More

by Jon Becker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Heiser Toyota responded

Thank you, Jon, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 02, 2024

Heiser toyota dealership is a great place to get service and people work there nice, kind and friendly I ever met than other places. More

by winaing22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 02, 2024

Christine and Jakub were amazing, patient with all my questions, & made sure to set me up with the best car and financing for my lifestyle. More

by karinhansen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Heiser Toyota responded

We are very happy to hear that Christine and Jakub provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 02, 2024

Al is the best person to buy a car from! He sold me my first Toyota RAV4 back in 2017 and sells Toyotas to my grandparents as well for the last 10 or so years. He makes a great deal happen a More

by Bryanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Heiser Toyota responded

Bryanna, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Congratulations on your new 2024 RAV4 XLE! Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 02, 2024

Always get great service! Service department is fantastic! Jason, a new car salesman is the best! More

by MONICA0020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colt Grandstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Piquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Heiser Toyota responded

Moncia, Thank you for your business and this review. We're happy to hear Jason and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 01, 2024

Knowledgeable and friendly staff. Matt was extremely helpful and I will recommend him to anybody looking for a Toyota service adviser. More

by peirceben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Heiser Toyota responded

Thanks for sharing about your experience with Matt here at Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 01, 2024

This is the second vehicle we have purchased from Heiser Toyota and the service we received was EXCEPTIONAL as always! Rodger has amazing product knowledge and professionalism as well as an uncanny ability More

by bbnikki16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Heiser Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 01, 2024

They were very professional and did a good job. Will go back there again. Thanks. More

by kkkatz01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 30, 2024

Adjusted appointment to fit our schedule. Had vehicles ready for us to look at when arrived. More

by dougsprecher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Doug, and we look forward to working with you again. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 30, 2024

The work is good Prices are high though They should offer more coupons and deals. More

by tylei06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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