Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,019 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership
View Awards

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 7,019 reviews

November 19, 2024

The service was done in a timely manner and my car feels to be running good, and the complementary car wash was working. More

by ESCHULFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Heiser Toyota responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 18, 2024

I brought my car in for the check engine light—they told me what they thought the problem was. I paid $800 to have this fixed and the check engine light came back on less than a week later. More

by sommer.kayla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Lowther
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 18, 2024

Very friendly and helpfull staff. Listened to what I wanted and did their best to get a match for me. After sale staff was very informative too. More

by gtokowals
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

gtokowals responded

Lori is great to work with.

Nov 19, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 17, 2024

All the people i dealt with were very helpful and friendly and knowledgeable kept me at ease More

by jeffsathe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colt Grandstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Heiser Toyota responded

Thank you so much, Jeff, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 15, 2024

Wouldn’t change a thing, always wonderful customer service! Easy to find and a great location. More

by rainbowandkismet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 15, 2024

Nice clean welcoming relaxing and felt like family. David was okay could have been more interactive with the transaction while making my appt. Also could of finished by checking me out before I was fin More

by carlosalmanzajr75
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
4.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Xiong
Report | Print
Nov 15, 2024 -

Heiser Toyota responded

Thank you for your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 14, 2024

Had an awesome experience straight forward and gave me the info I was looking for. More

by agen5813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 14, 2024

the service was fast and efficient, they made sure to tell me others things that i should get done to my car More

by eshawne99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 14, 2024

Great team did a great job showing me the the rav 4 would recommend your team to anyone else that was looking for a new car More

by hallrandall30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 13, 2024

Resourceful efficient helpful I worked with Peter also when Lori was with another client. Employees here work together to help the customer. Problem was identified and resolved More

by jodam62034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

1
...
3
4
5
...
702