Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heiser Toyota
Milwaukee, WI
7,586 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,586 reviews
July 16, 2025
Purchasing my new car went smoothly overall. I did some research ahead of time, which helped narrow down the options and made the process more efficient. The dealership staff were helpful and tr I did some research ahead of time, which helped narrow down the options and made the process more efficient. The dealership staff were helpful and transparent, and the test drive confirmed my choice. Negotiations were straightforward, and I was able to get a fair deal without too much hassle. I’m happy with the vehicle I chose and feel confident I made the right decision. More
by farrelltj
Verified Customer
July 16, 2025
Al was great. He answered all my questions. Was very knowledgeable about the cars especially when asking about different features on different models. Made the He answered all my questions. Was very knowledgeable about the cars especially when asking about different features on different models. Made the whole experience easy!! More
by Dan
Employees Worked With
July 15, 2025
Love the cleanest of the facility and kindness of a salesman but the processing of the documents kinda long compared to many other dealers i bought vehicles from. salesman but the processing of the documents kinda long compared to many other dealers i bought vehicles from. More
by Csong
Employees Worked With
July 11, 2025
Did a great job on the battery hold down recall. Very accommodating and very quick. Very accommodating and very quick. More
by laureenlehnberg
July 10, 2025
The last time I had my oil changed, technician did not secure the drain plug and created a slow leak that absorbed into the engine shield and "eventually" dripped slowly wherever I parked , including spot secure the drain plug and created a slow leak that absorbed into the engine shield and "eventually" dripped slowly wherever I parked , including spots on my driveway. I had an independent technician, with me witnessing, take off the shield, which is full of oil, and show me the plug not even finger-tightened. There was oil splattered all around the drain plug, and a quart low on the dip stick. More
by markmill30
July 10, 2025
I love bringing my car in do you guys stay great good care of me and great customer service care of me and great customer service More
by BARBARAWILLIAM2274
Employees Worked With
July 10, 2025
Good intentions, but there was a lack of communication. Also, there was poor service outside of Nate. Also, there was poor service outside of Nate. More
by ELIZABETHMMOORE01
Employees Worked With
July 06, 2025
The service we had was on time and within the price quote. very good experience quote. very good experience More
by AKINCW
Employees Worked With
July 05, 2025
Peter was super attentive and really cares about customer satisfaction. It was a pleasure to work with him, and I will recommend others to Heiser for service satisfaction. It was a pleasure to work with him, and I will recommend others to Heiser for service More
by Colonel Mike
Employees Worked With
July 04, 2025
A step above the rest. Mike kept me up to date during the entire service experience and gave me the comfort that I had my Lexus at the right place for my transmission probl Mike kept me up to date during the entire service experience and gave me the comfort that I had my Lexus at the right place for my transmission problem. The technician, Isaac, even chatted with me about what he all did and possible future maintenance needs. Thank you Heiser!! More
by Dan
