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Heiser Toyota
Milwaukee, WI
7,447 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,450 reviews
January 04, 2025
This dealership is fast, helpful and the estimates are right on! We have never had bad service. right on! We have never had bad service. More
by ANN.HANCOX
Verified CustomerEmployees Worked With
January 04, 2025
Al was very helpful with helping us find a car that had everything we were looking for and more. We will be coming to see Al the next time we are looking for a new car! everything we were looking for and more. We will be coming to see Al the next time we are looking for a new car! More
by Michaela Harrier
January 04, 2025
Darrin and Jorgo were great to work with both giving great detail letting me to make decisions that worked best for me great detail letting me to make decisions that worked best for me More
by saleb0witz
January 03, 2025
We’ve been to any dealerships in the quest to purchase a 4Runner. Every place we went seemed to not know their product and was less than honest about the condition of their vehicles. Then we stopped in Hei 4Runner. Every place we went seemed to not know their product and was less than honest about the condition of their vehicles. Then we stopped in Heiser Toyota. Met Jason. We told him what we wanted and within a few minutes we were done. He had the vehicle detailed and we picked it up a few days later. The whole process took less than 30 minutes and I was driving my new to me 4Runner. I would recommend this dealership and Jason to anyone. More
by uesjanet
January 03, 2025
Very professional customer service really appreciate the support and help given me the correct time with my car support and help given me the correct time with my car More
by William
January 02, 2025
Jakub never returned any calls or responded to emails for over a week and a half. I finally connected with Shahat who was very helpful and took care of everything. Unless the Finance Department greatly im over a week and a half. I finally connected with Shahat who was very helpful and took care of everything. Unless the Finance Department greatly improves I won’t be back or refer anyone to Heiser. More
by Mamaleetz
January 02, 2025
Compared to other service shop visits, this one was by far more pleasent. Vincent was engaging and reponsive to anything discussed. He showed that he cared and took time to explain rather than a monotone far more pleasent. Vincent was engaging and reponsive to anything discussed. He showed that he cared and took time to explain rather than a monotone nonempathetic response. More
by jrampav05
Employees Worked With
January 02, 2025
Salesperson was kind and professional. Sent a personal video of the vehicle. Finance was fast and not pushy. Sent a personal video of the vehicle. Finance was fast and not pushy. More
by rkubi266
January 01, 2025
Vincent Lor was very kind and informative in my visit with heiser for an oil change and helped made my visit very smooth and easy going with heiser for an oil change and helped made my visit very smooth and easy going More
by Ncotshaj Lee
Employees Worked With
January 01, 2025
The service and update from Vincent Lor was beyond amazing. He kept me updated on when the parts was ordered, when it arrived and when the repair was complete. Communication from Vincent is exceptiona amazing. He kept me updated on when the parts was ordered, when it arrived and when the repair was complete. Communication from Vincent is exceptional and I did not have to worry or guess about the status of my vehicle. Thank you!!! More
by wahawj
Employees Worked With
