Heiser Toyota

Great working with me and my dad worked out pricing and did not try selling some xx did not try selling some xx More

Heiser and Christine made my buying experience delightful. Everything was handled swiftly and efficiently. Every staff member I met was friendly and welcoming. delightful. Everything was handled swiftly and efficiently. Every staff member I met was friendly and welcoming. More

I appreciate that you had an opening on a holiday weekend. Chris had excellent knowledge and communication. weekend. Chris had excellent knowledge and communication. More

Experience was very good overall. There were some time inefficiencies. We had to wait almost an hour from agreeing on a deal and obtaining a cashiers check for the purchase and meetin There were some time inefficiencies. We had to wait almost an hour from agreeing on a deal and obtaining a cashiers check for the purchase and meeting with Colt to complete paperwork. We did not work with a Jessica. Our sales person was Alex Hall. We are happy with the vehicle, but there are a couple chips on the windshield, drivers side. heiser agreed to repair, but we live 90 miles away and would have preferred Heiser pay for the repair locally to us. We would not expect windshield damage as an item not repaired/replaced prior to sale. More

The salesman, Al, was great, along with the management team! The guy that filled out all the paperwork for us even went out and helped get the car cleaned up! The only down side was the time involved in t team! The guy that filled out all the paperwork for us even went out and helped get the car cleaned up! The only down side was the time involved in the final cleaning of the car. We waited about 2 hours to get the car done! In that time, our salesman, the used car manager, and the finance guy all tried to hurry the process along with minimal results! The manager was very apologetic, and we understand these things do happen, but we still think that if the car was being sold, it should have been fairly clean already! We were offered a loaner for a little while, but we thought it would not run into 2 hours. Other than that, the staff was excellent and helpful! We would buy from them again! More

The staff is polite and respectful, the lounge is clean and comfortable. When I have any questions the staff is friendly when trying to help me get answers and comfortable. When I have any questions the staff is friendly when trying to help me get answers More

Well run operation and organized. Always courteous and open to questions about my vehicles... Thx Always courteous and open to questions about my vehicles... Thx More

Prices too high. Do not do what you ask during service. Service is slow. Corrective action is very limited. Would not recommend. Spoke with manager and they said Do not do what you ask during service. Service is slow. Corrective action is very limited. Would not recommend. Spoke with manager and they said they would just note the complaint (didn't do anything for me). More

I received very helpful service and it was all done in a reasonable amount of time. reasonable amount of time. More

They got us in told us where to get a drink from. Was pleasant to deal with Was pleasant to deal with More