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Heiser Toyota
Milwaukee, WI
7,003 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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September 13, 2024
The service consultant was very nice. He quickly got my car checked in and off to the garage. I waited and it only took 1 hour and 15 min. That was also with a few extra services that wer He quickly got my car checked in and off to the garage. I waited and it only took 1 hour and 15 min. That was also with a few extra services that were recommended. One of the best experiences at a dealer service yet. More
by ljfishr
Verified CustomerEmployees Worked With
September 13, 2024
Waiting area lacking. snacks, none, cars on floor,2, I could not detect any customer service! TV old and no volume control. Are you going out of business? snacks, none, cars on floor,2, I could not detect any customer service! TV old and no volume control. Are you going out of business? More
by cocir77688
Employees Worked With
September 13, 2024
Lori was awesome! She worked with me to coordinate my oil change and shuttle to Whole Foods which I really appreciate because I’m going through cancer treatments. Her She worked with me to coordinate my oil change and shuttle to Whole Foods which I really appreciate because I’m going through cancer treatments. Her attention to detail and willingness to go above and beyond spoke volumes about her character! More
by Jen
Employees Worked With
September 12, 2024
I saw a used car online they had for sale and had some questions. I reached out and the sales person Darren, was very responsive to look into my questions. He took videos and pictures to help answer my questions. I reached out and the sales person Darren, was very responsive to look into my questions. He took videos and pictures to help answer my questions. We talked on the phone and he walked me through all my questions. I was able to arrive until almost close. The accommodated me for a test drive anyway. Jakub was very helpful in explaining the process to make payment and transfer the vehicle. Everyone one was patient and kind during the process More
by panderson9149
September 12, 2024
Can always count on Peter and crew to help, and get things done in a timely manner. things done in a timely manner. More
by Kdbuege
Employees Worked With
September 12, 2024
Very knowledgeable and attentive staff. I wish Heiser was closer to home. I have recommended Heiser twice already. I wish Heiser was closer to home. I have recommended Heiser twice already. More
by seccaus
September 12, 2024
They provide timely and quality service. The staff is also friendly and very helpful to their customers. The staff is also friendly and very helpful to their customers. More
by BUCMAN03
Employees Worked With
September 11, 2024
Very nice and friendly , clear instructions and excellent service , looking forward for next time when service is due service , looking forward for next time when service is due More
by AHMEDHIDRISS
Employees Worked With
September 11, 2024
Matt was fantastic. He was able to get my car in and out in the time frame I needed and made sure all my concerns were addressed in a timely manner. Was very polite and He was able to get my car in and out in the time frame I needed and made sure all my concerns were addressed in a timely manner. Was very polite and considerate. More
by BLS.1990
Employees Worked With
