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Heiser Toyota
Milwaukee, WI
7,214 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,214 reviews
November 03, 2024
They (the team at Hieser) worked with me to price out a deal my wife and I could agree to. Cash no xx extras, no hiding fee, bottom line that’s it! deal my wife and I could agree to. Cash no xx extras, no hiding fee, bottom line that’s it! More
by ron.p.tremmel
Verified Customer
November 03, 2024
I had my vehicle serviced recently and I have a few concerns. There were some scratches on my rims that occurred during the tire rotation and there was also remnants of oil that I had to clean off my v concerns. There were some scratches on my rims that occurred during the tire rotation and there was also remnants of oil that I had to clean off my vehicle. Before handing over my truck I asked if care could be taken during tire rotation and oil not to be left on my car. I've purchased this vehicle from this location and only get routine services and maintenance done here. This is not the first time I've had issues here. The next day after my oil change, I noticed a puddle of oil under my car. I immediately rushed my vehicle back in and was greeted by staff that appeared irritable and inconvenienced. I am hoping in return of me completing this survey someone from management will contact me in regards to these issues. More
by BRAGGSJEFFREY
Employees Worked With
None
November 01, 2024
Always great service. Very knowledgeable and always kept me informed. I was in and out within an hour and free car wash too. Very appreciative. Very knowledgeable and always kept me informed. I was in and out within an hour and free car wash too. Very appreciative. More
by amanganwi
Employees Worked With
Christopher Dixon
November 01, 2024
V very very professional knew his job is mechanics. His mechanics were very helpful. Department was very neat. His mechanics were very helpful. Department was very neat. More
by irenechmpn
Employees Worked With
November 01, 2024
They were able to get me in earlier than scheduled and finished faster than expected finished faster than expected More
by Matt slappey
Employees Worked With
November 01, 2024
A wonderful group of dedicated employees who provide honest estimates on work needed and treat the customer with dignity and respect.. I trust them completely and they have never failed to meet their p honest estimates on work needed and treat the customer with dignity and respect.. I trust them completely and they have never failed to meet their promise to provide the very best service. More
by MJT-CPA
Employees Worked With
Other Employees :
Christopher Dixon
November 01, 2024
I requested the car be delivered to me in Neenah and they were able to make that happen. were able to make that happen. More
by angela.freier1
October 31, 2024
Service writers were nice and informative. I was able to get the information needed to make a good decision on maintenance. I was able to get the information needed to make a good decision on maintenance. More
by rwmson77
October 31, 2024
Service was performed in a timely fashion. The time waiting to be checked in was a little excessive but the check in process was efficiently performed. Greatly appreciated that coupon discount The time waiting to be checked in was a little excessive but the check in process was efficiently performed. Greatly appreciated that coupon discounts were applied to service bill by the service provider automatically. Price for service was very reasonable. More
by JOE.YOVICH
