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Heiser Toyota
Milwaukee, WI
7,652 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,652 reviews
September 20, 2025
Al Hussain and Shahat Mohamed always make us feel like we are working with family and always treat us with respect, kindness and patience Very knowledgeable and informed Jakub Kania did a good job with our are working with family and always treat us with respect, kindness and patience Very knowledgeable and informed Jakub Kania did a good job with our paperwork More
by Tom & Becky
Verified Customer
September 20, 2025
Al was a very nice guy and very knowledgeable about our Sienna. Very easy to work with. Only knock about the whole experience was how long it all took. But it was understandable since it was end of the Sienna. Very easy to work with. Only knock about the whole experience was how long it all took. But it was understandable since it was end of the week and end of the month. More
by Adamchristian24
September 18, 2025
Always takes care of my vehicle Heiser Toyota has always taken good care of my vehicle needs taken good care of my vehicle needs More
by Bgagnone3
September 17, 2025
Did a good job, was done in less than one hour. Did good work! Thanks Did good work! Thanks More
by MVEY
Employees Worked With
September 16, 2025
Al and the other staff I worked with at Heiser were very friendly and helpful - information was explained clearly and, despite some hiccups which they addressed and took care of, I left the dealership very friendly and helpful - information was explained clearly and, despite some hiccups which they addressed and took care of, I left the dealership very happy with my Tacoma purchase and overall experience. More
by Shannon M.
September 16, 2025
Good All is good. .u need to stick to one question!!! One question only..that's why I don't do these surveys .u need to stick to one question!!! One question only..that's why I don't do these surveys More
by LISAGORSKI
September 15, 2025
Nice clean and friendly environment. Awesome waiting area. Service was done in a timely manner and I love the video of my Toyota Venza getting service. Thank You Heiser! Awesome waiting area. Service was done in a timely manner and I love the video of my Toyota Venza getting service. Thank You Heiser! More
by Snuggs2008
Employees Worked With
September 14, 2025
Tom was great to work with. Answered all my questions and got me in and out in a timely manner. He has a genuine and honest vibe in his customer service. I would go back to Tom. Answered all my questions and got me in and out in a timely manner. He has a genuine and honest vibe in his customer service. I would go back to Tom. More
by CrystalKach
Employees Worked With
Tom
September 12, 2025
Fast, friendly and thorough. Tom checked for extended warranty and recalls before starting any work. Tom checked for extended warranty and recalls before starting any work. More
by skbohn59
Employees Worked With
September 10, 2025
Thank you for the great service! I appreciate the fast service and support on some challenges. I appreciate the fast service and support on some challenges. More
by wolfepack_2001
