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Heiser Toyota
Milwaukee, WI
6,840 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 6,840 reviews
August 26, 2024
Heiser Toyota will not get any future business from me. The service department not the receptionist Sonia was everything but apologetic. I had to demand a complimentary tow and loaner due to the inconvenie The service department not the receptionist Sonia was everything but apologetic. I had to demand a complimentary tow and loaner due to the inconvenience the service department caused. The overall experience was way below par. More
by symonemorris14
Verified CustomerEmployees Worked With
August 26, 2024
Recommended services for my Camry and informed me which were based on the observation of the tech. Had some great coupons that were sent to me. were based on the observation of the tech. Had some great coupons that were sent to me. More
by CHRISANDALEXANDRA23
Employees Worked With
August 25, 2024
I’m very satisfied with the service they provide, each time I’ve gone in the past 2 years I’m very thankful time I’ve gone in the past 2 years I’m very thankful More
by none23
August 25, 2024
Always Very helpful and kind. Best dealership ever! Been loyal for 12 years and haven’t regretted a single thing! Very good service and doesn’t take long! Takes cars in as soon as Best dealership ever! Been loyal for 12 years and haven’t regretted a single thing! Very good service and doesn’t take long! Takes cars in as soon as they can and do their best to make time for it when there’s emergency’s. More
by Hikmat
Employees Worked With
Other Employees :
James
August 23, 2024
Quick Service even with last minute added services only took about 40 minutes to finish took about 40 minutes to finish More
by 00elizabethj
Employees Worked With
August 22, 2024
Good location. Clean environment. Knowledgeable friendly service advisor. Convenient scheduling system. In today’s world it’s refreshing to be treated as good a Clean environment. Knowledgeable friendly service advisor. Convenient scheduling system. In today’s world it’s refreshing to be treated as good as Heiser Toyota. More
by toddwilsonsr419
Employees Worked With
August 22, 2024
Always a good experience great service department and the dealership is neat and clean. Very friendly staff as well. dealership is neat and clean. Very friendly staff as well. More
by $2024deer
August 22, 2024
Mr. Hicks was a very big help. I highly recommend that you keep him around for all long as he chooses to work there. you keep him around for all long as he chooses to work there. More
by hrtmnjr
August 22, 2024
The technician forgot to put my car back together (left the hose line disconnected) after oil change. This caused 3 lights in my dash to turn on. We had to come back the next day and ask them to fix it. Th the hose line disconnected) after oil change. This caused 3 lights in my dash to turn on. We had to come back the next day and ask them to fix it. They did fix it and now it’s fine, but disappointed that the job wasn’t done thoughtfully in the first place. The service writers were great throughout this process though. More
by Kaylee
Employees Worked With
Christopher Graesing
August 21, 2024
Based from my experience, their service is commendable and they really help you along the way. It is my first time getting a car but I don't have any struggle with the process. Thank you much! and they really help you along the way. It is my first time getting a car but I don't have any struggle with the process. Thank you much! More
by marcelanelmida04
