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Heiser Toyota

Milwaukee, WI

4.7
7,013 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,013 reviews

October 15, 2024

They explained everything to me regarding my vehicle maintenance and deals that are going on for this month. More

by nigijes444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Peter met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 15, 2024

Jason did a great job talking thru all the features on the Sienna and really helped convince us that this was the right vehicle for us! We absolutely love it. This was the second vehicle purchased with Ja More

by davelein
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Heiser Toyota responded

Dave, It's great to hear that Jason was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Congratulations on your new Sienna! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 15, 2024

>Met by someone promptly after arriving. >Took the time to fully understand and document my issues. >Answered all my questions and showed me how too within my car >Great waiting room! More

by kkchristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Heiser Toyota responded

Thank you! Peter and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 15, 2024

Super helpful and friendly staff. Would recommend for car buying in Milwaukee. Thanks everyone for your help! More

by kmcdonald92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colt Grandstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Heiser Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 14, 2024

Lori Gong gave me excellent customer service. She went above and beyond for me and problem solved on the spot. More

by jterbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Heiser Toyota responded

Thank you! Lori and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 14, 2024

My service appointment was great. No issues, the work was done in a reasonable time. Matthew as always was very helpful and courteous. Looking forward to the next time for service. More

by mdreinders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Heiser Toyota responded

It's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 13, 2024

Great communication and speedy service! Thank you Heiser for taking such good care of my Prius. More

by DAWNBPERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Heiser Toyota responded

Thanks for sharing your thoughts about your service experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 13, 2024

The service department is very knowledgeable and courteous. The service is excelllent. All good I will be back. More

by cldhenninjr
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christopher Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 11, 2024

Great service. Each employee is cordial and honest. Cars are getting very expensive but I felt like I received a fair deal on my car and my trade-in. More

by Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Heiser Toyota responded

Pat, Thank you so much for choosing Heiser Toyota! Please let us know if we can be of any more assistance. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 10, 2024

Got me in without an appt. Fixed my problem in a timely manor. Satisfied with the work. More

by COBAGI6989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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