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Heiser Toyota
Milwaukee, WI
7,194 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,194 reviews
December 10, 2024
Good service and friendly people. They were short-handed so it took a little longer but they gave me a discount for the wait. They were short-handed so it took a little longer but they gave me a discount for the wait. More
by HERDFAN2003
Verified CustomerEmployees Worked With
December 10, 2024
Good service. Professional and courteous. I never have any complaints about technicians work. Overall I rate this dealership excellent compared to some others. Professional and courteous. I never have any complaints about technicians work. Overall I rate this dealership excellent compared to some others. More
by TATHAYER04
Employees Worked With
December 10, 2024
Really great service and really fast. They're professional in the way they conduct their business and treat their customers well. They're professional in the way they conduct their business and treat their customers well. More
by cfhang0906
Employees Worked With
December 10, 2024
Service was great no problems no long waiting excellent. and job was great.I would like to thank the Staff of Heiser Toyota well job done. and job was great.I would like to thank the Staff of Heiser Toyota well job done. More
by PARKERANTHONY1
Employees Worked With
Other Employees :
Christopher Dixon
December 10, 2024
Very communicative throughout the whole process. I'm very grateful for the dedication to finding and fixing the problem in my recently purchased car. It's running great! I'm very grateful for the dedication to finding and fixing the problem in my recently purchased car. It's running great! More
by bkutka19
December 09, 2024
The staff at Heiser Toyota were very patient and welcoming. I requested a quiet area to work, and I was provided an empty office with a door in an outlet, very gracious of them. My Oil Change was co welcoming. I requested a quiet area to work, and I was provided an empty office with a door in an outlet, very gracious of them. My Oil Change was completed in the timeframe they mentioned. More
by nikoleedaniels
Employees Worked With
December 09, 2024
Not good! Same as over 10 yrs ago when I last visited! (Service person said I needed brake pads, when I just put on new ones couple weeks earlier). This time Same as over 10 yrs ago when I last visited! (Service person said I needed brake pads, when I just put on new ones couple weeks earlier). This time, I okayed $165 to scan system, but was unable to scan no answer written, but still charge $165 for nothing. Then was told it would be $200 to analyze trans fluid for chips, again no answer written or chip in sandwich bag as evidence. Then by your math $165 + $200 =$900+ on my bill. What gives? Let’s blame MKE public schools, maybe!!! More
by lgreguske
Employees Worked With
Christopher Dixon
December 09, 2024
Excellent service. James our salesperson was very helpful with setting up our new Grand Highlander James our salesperson was very helpful with setting up our new Grand Highlander More
by tcclague
December 09, 2024
Very friendly very supportive very knowledgeable great location for me recommend others to find a car location for me recommend others to find a car More
by jeffsathe
Employees Worked With
Other Employees :
Christopher Dixon
December 08, 2024
It amazing especially the atención and the way to solve the problems in the vehicle the problems in the vehicle More
by martinezmdp
Employees Worked With
