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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,443 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,443 reviews

March 22, 2024

Great overall experience They were prompt and timely and did a great job of explaining the needed maintenance. More

by AARON.AH.SMITH
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Mar 24, 2024 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Aaron, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 22, 2024

Everything went very smooth. Had to wait a bit for the finance office but it was a Saturday. Would purchase from here again. More

by marcenejacobs
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
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Mar 24, 2024 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 22, 2024

Very professional, very knowledgeable, very courteous. ! Good value for the money Will always go to them. More

by Lasciers
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Report | Print
Mar 24, 2024 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 21, 2024

Worked with Al on a trade-in. He was a pleasure to work with: very honest and personable. Will definitely request him next time we visit Heiser Toyota. More

by kreckner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Heiser Toyota responded

Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that Al was able to assist you and that you had such a positive experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 21, 2024

Prompt service The service tech was pleasant, responsive, and didn't pressure sale me I would come back More

by MPLOTKIN0
Recommend Dealer
Yes
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Mar 21, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 21, 2024

Everyone gave me space to look and evaluate in my own time. When I needed help they were there to answer questions and assist me in the entire process. More

by Pleased RV4 customer
Recommend Dealer
Yes
Employees Worked With
Colt Grandstaff, Colt Grandstaff
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Mar 22, 2024 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that Colt had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 21, 2024

Darrin is a very pleasant and knowledgeable salesperson. He gave great communication and follow ups concerning getting the vehicle that I was looking for. I would definitely recommend Heiser Toyota as well. More

by AMeeks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff, Shardai Flores
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Mar 22, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Darrin and our team were able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 20, 2024

Every this is super easy, advisers are nice, waiting room is clean and comfortable. Always within the time promised. More

by AKLYNCH33
Recommend Dealer
Yes
Employees Worked With
Matt Foti
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Mar 20, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with Matt and our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 20, 2024

Excellent, reliable, friendly, experienced, warmly. Satisfied service for customers. That's all l know. Good coffee for free. More

by EYKHANT
Recommend Dealer
Yes
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Mar 20, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 20, 2024

When it comes to exceptional sales and customer service, Darrin Henry sets the gold standard. Not only is he a pro at answering every question with utmost patience, but he goes above and beyond by arriving More

by Derek Deprey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Heiser Toyota responded

Derek, We are so glad that Darrin had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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