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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,443 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,443 reviews

March 23, 2024

the service was great I didn't have to wait long to get my car fixed More

by khayes4
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 24, 2024 -

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 23, 2024

Had some suggested maintenance done. Service discovered brake light issue which was researched with Toyota and issue resolved. More

by KEEOWEKEY
Recommend Dealer
Yes
Employees Worked With
Vincent
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Mar 24, 2024 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 23, 2024

Fast helpful service and the maintenance was taken care of as desired. The waiting area is nice and overall clean More

by Amahajan73
Recommend Dealer
Yes
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Mar 24, 2024 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 23, 2024

Efficient, thorough, friendly. Appointment was on time and was completed sooner than expected. Thank you More

by JTGIULIANI
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 11, 2024 -

Heiser Toyota responded

We are very happy to hear Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 23, 2024

Best buying experience ever! Recommend Jordan.. very knowledgeable and patient with all my questions. Jorgo also was efficient and explained pricing. Cash deal so no financing to More

by kkovatovic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jordan and Jorgo to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 22, 2024

The Heiser team took great care of me. It was an excellent experience. Colt and Amanda made the process easy and enjoyable. No wonder I keep coming back. I love my Toyota Corolla! More

by JUDY.PERSICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Millonzi/ Sales & Leasing Consultant, Colt Grandstaff
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Mar 22, 2024 -

Heiser Toyota responded

Judy, Thank you so much for your kind words for Colt, Amanda, and our team. We appreciate you taking the time to leave us this wonderful feedback! Congratulations on your new Toyota Corolla! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 22, 2024

They were prompt and I was in and out in 50 minutes. The rep who took care of me was pleasant and has worked with me before. Good experience as usual. More

by MONICAJWM
Recommend Dealer
Yes
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Mar 22, 2024 -

Heiser Toyota responded

Monica, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 22, 2024

Professional, friendly service, and timely All the employees were friendly, waiting room clean and bright, and a really cool Toyota dragster in the showroom More

by JESKORAMA
Recommend Dealer
Yes
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Mar 22, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 22, 2024

Always welcoming & friendly. Great service. Asks if I had any concerns beyond the work being done. More

by DESOTELLEA
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Mar 22, 2024 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 22, 2024

Good Good morning I was just in the middle of the day and was just going to bed and then went back and... More

by donahuert11
Recommend Dealer
Yes
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Mar 24, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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