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Heiser Toyota

Milwaukee, WI

4.7
6,868 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 6,868 reviews

December 22, 2023

Al helped me get my new truck within a day. I couldn’t be happier with my purchase. More

by jacksajdowitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Heiser Toyota responded

Thanks, Jack, for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 21, 2023

I felt James and the sales manager did a great job coming back to the table with a great deal on our truck. More

by Toyota1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Garski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Jarvis, Aisha Fernando
Dec 22, 2023 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 21, 2023

Everyone is not only nice, but also beyond helpful! It was such an easy and stress-free experience, and I felt as though all my needs were met and questions answered. I especially love Roger, he’s amaz More

by Brinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 21, 2023

We have bought several cars from Heiser Toyota and have had Al as our sales person for everyone of them. He is extremely , friendly and works hard to earn your business. We would continue to use Heiser and More

by Schlozzy
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Heiser Toyota responded

We are very happy Al has provided you with so many positive experiences! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 21, 2023

I have purchased five cars from this dealer and the service there has been most favorable. They seem very confident and are able to complete repairs in a timely and quality manner. More

by BDLAUTTAMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 21, 2023

Darrin was a pleasure to work with! After the trauma of a car accident that destroyed a car we loved (on the same day it was officially paid off), it was comforting to work with such a More

by kieperts3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that Darrin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 20, 2023

We went to Heiser looking for a modest, reliable, and reasonably priced car for our daughter to commute to work and college. A tall order! But Al Hussain worked very hard to match us with the perfect car More

by Greta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colt Grandstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Heiser Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 18, 2023

Very friendly, did exactly what I asked and made sure to communicate with me and cover the issues I was having with my car. More

by Mwick12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 18, 2023

Fantastic experience buying a used Elantra -- they went above and beyond to help me purchase this car. I drove up from Chicago but had to trust them that the trip would be worth my while and that the car a More

by Denise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colt Grandstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Heiser Toyota responded

Thank you, Denise, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 14, 2023

Good service and follow up on trunk leakage. Thomas is my service advisor and he is doing great job. Keep it up the good work. More

by Adeeb C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Heiser Toyota responded

Adeeb, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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