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Heiser Toyota
Milwaukee, WI
6,868 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 6,868 reviews
Verified Customer
January 17, 2024
I have Been a customer for long time and always get excellent service from everyone excellent service from everyone More
by mflynntf
January 17, 2024
Darrin went above and beyond during the entire process. His extra effort was very much appreciated. His extra effort was very much appreciated. More
by Tony
Employees Worked With
January 16, 2024
Service and time were what they promised and Josh was very helpful and considerate when answering my questions very helpful and considerate when answering my questions More
by AKLYNCH33
Employees Worked With
January 16, 2024
I was very satisfied with the whole service. I went to only check about the new Prius, but since everything went so simple from the beginning to the end, I got out with a decision and a new car. I went to only check about the new Prius, but since everything went so simple from the beginning to the end, I got out with a decision and a new car. More
by gustavojgfreire
January 16, 2024
Great car, great deal! Just wish there wasn’t such a long wait to meet and finish up the deal. We had the car picked out fast and then had to wait two hours to finally get Just wish there wasn’t such a long wait to meet and finish up the deal. We had the car picked out fast and then had to wait two hours to finally get it all processed because the two people we were working with had other customers at the same time. When we finally got back in with them it took maybe 15 minutes, and they were very professional. Just wish we hadn’t had to waste the whole day. More
by ewessa
January 16, 2024
This was previously my favorite dealership but that has changed. My last experience was horrible. I can't believe how much I was charged for an alternator. Then, when I got the car back it had black mechan changed. My last experience was horrible. I can't believe how much I was charged for an alternator. Then, when I got the car back it had black mechanic grease smeared all over my cream interior. I think I'm done with this location. More
by YOBAJ88157
January 16, 2024
Great dealership. Always great service. They have great staff. The cost of the work done was fair. Always great service. They have great staff. The cost of the work done was fair. More
by Henry
January 16, 2024
Love the service love the people little expensive, but is a dealership and just a frame of mind knowing that they did it right bets a back alley guy a dealership and just a frame of mind knowing that they did it right bets a back alley guy More
by Mark
January 16, 2024
Service was great! Counter person was friendly. Asked if I could drop my car off a couple days early and they had my car done before my scheduled appointment time! Counter person was friendly. Asked if I could drop my car off a couple days early and they had my car done before my scheduled appointment time! More
by DAWN.MICHELE
Employees Worked With
